Remote Spanish-Speaking SaaS Customer Success Pro

Moguplatform.Com; Madrid; À distance; EUR 45 000 - 60 000; Plein temps

Résumé du poste

Sprinklr is seeking a Customer Success Manager - Spanish Speaking in Madrid to drive adoption and value realization across the Marketing, Social, and Advertising product suites. You will bridge business objectives with platform capabilities, helping customers maximize Sprinklr’s core solutions in a fast-paced, enterprise setting.

You will lead cross-functional teams, deliver executive reviews, and guide strategic expansions while ensuring ROI and ongoing customer success across multi-product

Qualifications

• Bachelor's degree in Marketing, Communications, Computer Science, or related field.
• 6+ years in MarTech, AdTech, or digital media consulting, working with enterprise-grade solutions and cross-functional marketing teams.
• Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations.
• Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics.
• Ability to configure, audit, and optimize workspace and tagging structures in complex enterprise environments.
• Executive-level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews.
• Data fluency: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions.
• Fluency in French, Spanish and English Essential

Responsabilités

• Lead the strategic technical relationship across Sprinklr's Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics.
• Translate marketing KPIs into Sprinklr configurations and use cases.
• Own the end-to-end adoption lifecycle across multiple teams (Digital, Social, Brand, Media, Analytics).
• Conduct executive business reviews with KPIs, platform telemetry, and ROI narratives.
• Advise customers on aligning their future marketing strategy with Sprinklr's roadmap capabilities.

Connaissances

MarTech

AdTech

Digital media

Campaign setup

Media planning

Brand marketing

Omnichannel

Platform analytics

Executive presentation

Stakeholder management

Data fluency

French/Spanish/English

Formation

Bachelor's degree in Marketing, Communications, Computer Science, or related field

Description du poste

Sprinklr is seeking a Customer Success Manager - Spanish Speaking in Madrid to drive adoption and value realization across the Marketing, Social, and Advertising product suites. You will bridge business objectives with platform capabilities, helping customers maximize Sprinklr’s core solutions in a fast-paced, enterprise setting.

You will lead cross-functional teams, deliver executive reviews, and guide strategic expansions while ensuring ROI and ongoing customer success across multi-product