Remote Spanish-Speaking Customer Care in Greece

FH Collective Academy; Valencia; Remote; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Flight to Greece

2 weeks hotel on arrival

Airport pickup

Real estate fees coverage

Relocation support

Job summary

FH Collective Academy is hiring a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. You will support users in Spanish and English, handle inquiries and reports, and help maintain a safe online community from anywhere in Greece.

The role emphasizes strong communication, problem-solving, and a customer-first mindset, with relocation support and a fully remote setup across Greece.

Qualifications

• Fluent in Spanish and good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.

Responsibilities

• Provide customer support in Spanish and English through various channels.
• Handle account-related inquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely, and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the user experience.

Skills

Spanish fluency

English proficiency

Customer service

Communication skills

Job description

FH Collective Academy is hiring a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. You will support users in Spanish and English, handle inquiries and reports, and help maintain a safe online community from anywhere in Greece.

The role emphasizes strong communication, problem-solving, and a customer-first mindset, with relocation support and a fully remote setup across Greece.