Remote Spanish-Speaking Customer Care Pro in Greece

FH Collective Academy; Bilbao; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flight to Greece

Hotel accommodation (2 weeks)

Airport pickup

Real estate fees coverage

Job summary

FH Collective Academy is seeking Spanish-speaking Customer Service Representatives for a fully remote role based in Greece. You will support users in Spanish and English, handle inquiries, and work to resolve issues in a fast-paced, international environment.

Join a multicultural team, benefit from a remote Greece-based setup, and contribute to a safe and positive online community while leveraging digital tools for problem solving. Relocation and Greece-specific logistics are provided as needed.

Qualifications

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is advantageous.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Fluent Spanish

English proficiency

Communication skills

Problem solving

Customer focus

Digital tools confidence

Customer service experience (advantage

Job description

FH Collective Academy is seeking Spanish-speaking Customer Service Representatives for a fully remote role based in Greece. You will support users in Spanish and English, handle inquiries, and work to resolve issues in a fast-paced, international environment.

Join a multicultural team, benefit from a remote Greece-based setup, and contribute to a safe and positive online community while leveraging digital tools for problem solving. Relocation and Greece-specific logistics are provided as needed.