Remote Robotic Surgery Tech Specialist

Whitebit

Las Palmas de Gran Canaria

A distancia

EUR 38.000 - 58.000

Jornada completa

Hace 5 días

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Descripción de la vacante

Medtronic seeks a Remote Technical Services Specialist for its Surgical Robotics portfolio in EMEA. You will explain complex technical issues related to the Hugo robotic-assisted surgery system and DS1 to healthcare professionals and field engineers.

The role combines remote support with occasional onsite training and requires strong problem-solving skills in a medical setting. Qualified candidates have engineering degrees, multilingual capabilities (Portuguese, English, Italian), and proven

Formación

Bachelor's or master's degree in biomedical/electrical/mechanical engineering with relevant experience.
Fluency in Portuguese, English and Italian (C1/C2) required.
Experience with robotics or motion control in a large capital equipment environment.
Highly organized with the ability to multi-task and prioritize assignments.
Experience with analysing technical issues and processes for continuous improvement.

Responsabilidades

Provide remote technical support for the Hugo system and DS1 to HCP, SUS and FSE.
Drive the escalation process to resolve customer issues and initiate field service when needed.
Collaborate with other specialists to troubleshoot complex service requests.
Perform technical activities requiring judgment and own continuous improvement projects.
Ensure all documentation/system entries are complete promptly.
Focus on remote support with occasional onsite training availability.