Remote Portuguese-Speaking Customer Support — Healthcare

Concentrix; Barcelona; Presencial; EUR 18.145 - 22.178; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full paid training

Career development programs

Language classes

Bonus up to €1,800

Descripción de la vacante

Concentrix is looking for a Customer Service Representative (Portuguese-speaking) for a remote role in the healthcare industry. The position involves organizing appointments, making follow-up calls, and providing customer support via phone and email.

The ideal candidate is proficient in Portuguese and Spanish, possesses strong communication skills, and is adaptable in a fast-paced environment. The role offers a full-time contract with a competitive salary and bonuses, training, and career development opportunities.

Formación

• Proficient or bilingual in Portuguese and Spanish.
• Excellent organizational, listening, and communication skills.
• Detail-oriented, open-minded, communicative, adaptable.

Responsabilidades

• Organize and book appointments efficiently.
• Make outbound calls for follow-ups and inquiries.
• Manage multiple tasks in a fast-paced environment.
• Support customer service operations with back-office tasks.
• Provide excellent customer service via phone and email.
• Gather and document customer information.

Conocimientos

Portuguese (bilingual)

Spanish (bilingual)

Organizational skills

Communication skills

Detail-oriented

Adaptability

Herramientas

Salesforce

Descripción del empleo

Concentrix is looking for a Customer Service Representative (Portuguese-speaking) for a remote role in the healthcare industry. The position involves organizing appointments, making follow-up calls, and providing customer support via phone and email.

The ideal candidate is proficient in Portuguese and Spanish, possesses strong communication skills, and is adaptable in a fast-paced environment. The role offers a full-time contract with a competitive salary and bonuses, training, and career development opportunities.