Remote French-Speaking Customer Support Specialist — Portugal

CBTALENTS; Benidorm; A distancia; EUR 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Relocation support provided

International and multicultural work环境

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist to assist French-speaking customers on a remote basis within Portugal. You will answer questions, guide users through simple technical issues, and ensure a smooth, positive experience.

The role is remote in Portugal with relocation support available for eligible candidates; fluent French and English are required. Join an international, multicultural team and contribute to outstanding customer service.

Formación

• Fluent in French and English, with strong communication skills.
• Customer-focused mindset and ability to handle inquiries professionally.
• Good problem-solving abilities and patience when assisting customers.
• Organized and detail-oriented with accurate data entry.
• Sales experience is a plus but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French fluency

English communication

Customer-focused

Problem-solving

Attention to detail

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist to assist French-speaking customers on a remote basis within Portugal. You will answer questions, guide users through simple technical issues, and ensure a smooth, positive experience.

The role is remote in Portugal with relocation support available for eligible candidates; fluent French and English are required. Join an international, multicultural team and contribute to outstanding customer service.