Remote Networking Field Service Engineer (L1) - Entry Level

NTT Limited; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global technology services provider is seeking a Networking Remote Field Service Engineer (L1) to provide professional remote technical support, ensuring high service levels and resolving technical issues in a timely manner. Ideal candidates should have a Bachelor's degree in Information Technology and entry-level knowledge of networking technologies like Cisco and Juniper. This role offers a remote work environment, supportive diversity, and growth opportunities.

Servicios

Diversity and inclusion initiatives

Career development opportunities

Flexible working hours

Formación

• Bachelor's degree or equivalent in Information Technology or related field.
• Entry level knowledge of vendor technologies like Cisco and Juniper.
• Ability to communicate across different cultures.

Responsabilidades

• Provide remote technical support to clients.
• Maintain support process and ensure accuracy.
• Investigate and diagnose problems using service assurance software.

Conocimientos

Communication skills

Problem-solving

Adaptability

Client-focused approach

Educación

Bachelor's degree in Information Technology

Herramientas

Cisco

Juniper

Aruba

F5

Descripción del empleo

A global technology services provider is seeking a Networking Remote Field Service Engineer (L1) to provide professional remote technical support, ensuring high service levels and resolving technical issues in a timely manner. Ideal candidates should have a Bachelor's degree in Information Technology and entry-level knowledge of networking technologies like Cisco and Juniper. This role offers a remote work environment, supportive diversity, and growth opportunities.