Remote Network & Security Engineer (EN/ES)

Arrow Electronics, Inc.; España; Remote; EUR 32,000 - 52,000; Full time

Job summary

Arrow Electronics, Inc. is hiring a Network/Technical Support Engineer fluent in English and Spanish to deliver advanced technical support to global customers. You will troubleshoot, replicate configurations, and resolve complex incidents via email, phone, or live chat from a remote ES location.

The role emphasizes networking, Linux/Windows environments, and ongoing accreditation. You will join a global team and contribute to fast, reliable IT infrastructure solutions for diverse clients.

Qualifications

• Understanding of TCP/IP, routing, switching and related protocols.
• Experience administering Windows or Linux based devices and networks.
• Excellent written and verbal English, and Spanish language skills.

Responsibilities

• Provide 2nd & 3rd line technical support via email/telephone/live chat to global customers.
• Replicate customer configurations to troubleshoot complex errors.
• Progress high-priority issues and coordinate with global customers and partners.
• Develop and maintain technical skills and achieve accreditation in selected products.

Skills

TCP/IP

Routing

Switching

Networking protocols

Windows

Linux

English

Spanish

Communication

Remote support

Job description

Arrow Electronics, Inc. is hiring a Network/Technical Support Engineer fluent in English and Spanish to deliver advanced technical support to global customers. You will troubleshoot, replicate configurations, and resolve complex incidents via email, phone, or live chat from a remote ES location.

The role emphasizes networking, Linux/Windows environments, and ongoing accreditation. You will join a global team and contribute to fast, reliable IT infrastructure solutions for diverse clients.