Remote Multilingual CS Agent (Dutch/French/English)

TUI; Palma; Remote; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Remote work Spain

Training days paid

Learning Hub access

Language lessons

Wellbeing hub 24/7

Job summary

TUI Contact Centre roles in Spain offer a base salary of 21,800€ gross per year with a 10% monthly bonus upon meeting targets. The position supports remote work across Spain on seasonal permanent contracts and includes paid training days and access to learning resources.

You'll work a rotating schedule, 6 days on with 3 days off, and benefits for night shifts and holidays. Candidates must speak Dutch, French and English, have the right to work in Spain, and be ready for a dynamic, multilingual

Qualifications

• Fluency in Dutch, French and English is required.
• Right to work in Spain is required.
• Willingness to work in a rotating schedule and adapt to shifts.

Responsibilities

• Handle guest inquiries 24/7 via phone, email, SMS and online messaging.
• Collaborate with AI tools to deliver fast, empathetic support and resolve issues.
• Work across morning, afternoon and night shifts on a rolling rota.
• Coordinate with global suppliers and TUI teams to resolve problems quickly.

Skills

Dutch language

French language

English language

Job description

TUI Contact Centre roles in Spain offer a base salary of 21,800€ gross per year with a 10% monthly bonus upon meeting targets. The position supports remote work across Spain on seasonal permanent contracts and includes paid training days and access to learning resources.

You'll work a rotating schedule, 6 days on with 3 days off, and benefits for night shifts and holidays. Candidates must speak Dutch, French and English, have the right to work in Spain, and be ready for a dynamic, multilingual