Luxury Automotive CX Specialist - Flemish-speaking (On-site)

CNX; Barcelona; Sur place; EUR 21 000 - 24 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Full paid training

Career development programs

Permanent contract

Résumé du poste

Concentrix is seeking a Customer Experience Specialist (Flemish-speaking) to join their on-site team in Barcelona. You will lead structured follow-up calls, represent a premium automotive brand, and gather insights to support retailer sales teams.

The role requires bilingual Flemish and English communication, a high school diploma, and prior customer service or sales experience in luxury sectors. Training is provided, with a permanent full-time contract and a competitive package.

Qualifications

• Bilingual: Flemish and English.
• Experience in customer service or sales, preferably in automotive or luxury sectors.
• Strong communication, professionalism, and discretion in handling sensitive topics.

Responsabilités

• Lead follow-up and support calls with prospective customers.
• Represent a premium automotive brand with professionalism and customer focus.
• Identify pricing concerns and product preferences, then capture insights in structured reports.
• Coordinate with retailer sales teams to support ongoing engagements.
• Maintain relationship continuity by a consistent follow-up approach.
• Ensure interactions align with brand standards and premium positioning.

Connaissances

Flemish language

English language

Customer service experience

Formation

High school diploma

Description du poste

Concentrix is seeking a Customer Experience Specialist (Flemish-speaking) to join their on-site team in Barcelona. You will lead structured follow-up calls, represent a premium automotive brand, and gather insights to support retailer sales teams.

The role requires bilingual Flemish and English communication, a high school diploma, and prior customer service or sales experience in luxury sectors. Training is provided, with a permanent full-time contract and a competitive package.