Multilingual Customer Service Pro – On-site Barcelona

Concentrix; Barcelona; Presencial; EUR 19.800 - 24.200; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary up to €22,000 gross/year

Up to €2,000 gross/year in bonus

Full paid training

Career development programs

Descripción de la vacante

A global technology services provider seeks a Customer Service Representative in Barcelona. The role involves taking customer contacts, solving inquiries, and ensuring service quality. Ideal candidates are bilingual in French and Dutch with English fluency, possess a year of Customer Service experience, and preferably have experience in the automotive industry. This full-time position offers a gross annual salary of €22,000 plus bonuses and comprehensive training. Apply now to join a dynamic team!

Formación

• 1 year working experience in Customer Service.
• Good disposition to work in a customer service environment.
• Experience with electric vehicles is a plus.

Responsabilidades

• Take incoming customer contacts via telephone, email, and chat.
• Log call details in management systems and provide solutions within SLA.
• Maintain product knowledge related to customers' applications.

Conocimientos

Proficiency in French

Proficiency in Dutch

Fluent in English

Experience in Customer Service

Knowledge of IT systems

Ability to take ownership

Experience in automotive industry

Herramientas

Windows

MS Office

Descripción del empleo

A global technology services provider seeks a Customer Service Representative in Barcelona. The role involves taking customer contacts, solving inquiries, and ensuring service quality. Ideal candidates are bilingual in French and Dutch with English fluency, possess a year of Customer Service experience, and preferably have experience in the automotive industry. This full-time position offers a gross annual salary of €22,000 plus bonuses and comprehensive training. Apply now to join a dynamic team!