Barcelona On-Site: Premium Auto Experience Specialist

Concentrix; Barcelona; Sur place; EUR 19 335 - 23 632; Plein temps

Avantages offerts par ce poste

Private medical insurance

Full paid training

Rotative working hours with weekends off

Résumé du poste

A global technology and services leader based in Barcelona is looking for a Customer Experience Specialist to join their innovative team. Responsibilities include leading follow-up calls with prospective customers and representing a premium automotive brand with a focus on customer satisfaction. Ideal candidates will be bilingual in Dutch and English, hold a high school diploma, and have experience in customer service or sales, particularly in the automotive or luxury sectors. Competitive salary, bonuses, and health insurance are offered.

Qualifications

• Bilingual or proficient in Dutch and English.
• Experience in customer service or sales, ideally in automotive or luxury sectors.
• Structured and professional in handling sensitive topics.

Responsabilités

• Lead structured follow-up calls with prospective customers.
• Represent a premium automotive brand with professionalism.
• Collect insights and summarize interactions for sales teams.

Connaissances

Bilingual (Dutch and English)

Customer service experience

Strong communication skills

Knowledge of the automotive industry

Formation

High school diploma

Background in business or communications

Description du poste

A global technology and services leader based in Barcelona is looking for a Customer Experience Specialist to join their innovative team. Responsibilities include leading follow-up calls with prospective customers and representing a premium automotive brand with a focus on customer satisfaction. Ideal candidates will be bilingual in Dutch and English, hold a high school diploma, and have experience in customer service or sales, particularly in the automotive or luxury sectors. Competitive salary, bonuses, and health insurance are offered.