Remote Customer Success Manager - EU Time Zone

Jobgether; Espagne; À distance; EUR 80 000 - 140 000; Plein temps

Avantages offerts par ce poste

Equity participation

Performance-based incentives

Remote work in European TZ

Résumé du poste

Jobgether is seeking a Customer Success Manager based in Spain to own strategic accounts and drive retention, renewals, and expansion in a fast‑growing RevOps environment.

You will guide customers from onboarding to long‑term adoption, collaborating with Sales, Product, and Marketing to deliver a consistent, customer‑first experience across Europe. This is a high‑impact, remote role with equity opportunities.

Qualifications

• 2–5+ years in Revenue Operations, Salesforce Administration, Customer Success, or Solutions Engineering.
• Strong technical understanding of CRM systems, especially Salesforce, data integrations, and RevOps workflows.
• Proven track record delivering onboarding, implementation, customer adoption, or related performance metrics.
• Strong analytical skills and a data‑driven mindset, translating insights into practical strategies.
• Demonstrated curiosity and experience using AI to optimize processes within your function.
• Excellent cross‑functional collaboration with Sales, Product, and Marketing teams.
• Strong executive communication, stakeholder management, and relationship‑building abilities.
• A proactive, commercially minded approach with ownership of customer outcomes.

Responsabilités

• Own a portfolio of strategic customer accounts, driving retention, renewals, and revenue expansion.
• Guide customers through onboarding, implementation, adoption, renewal, and expansion.
• Drive product adoption by improving workflows, pipeline management, forecasting, and RevOps.
• Build and refine the CS playbook, establishing scalable processes and best practices.
• Monitor customer performance and engagement metrics to identify risks and opportunities.
• Collaborate with Sales, Product, Marketing, and founders to ensure a customer-first experience.
• Develop relationships with executives, RevOps leaders, and sales teams.
• Explore AI-driven approaches to improve internal processes and customer outcomes.
• Contribute to commercial growth through proactive account management.

Connaissances

Revenue Operations

Salesforce Administration

Customer Success

Data-driven mindset

AI in processes

Cross-functional collaboration

Executive communication

Outils

Salesforce

CRM Integrations

Data Analytics

Description du poste

Jobgether is seeking a Customer Success Manager based in Spain to own strategic accounts and drive retention, renewals, and expansion in a fast‑growing RevOps environment.

You will guide customers from onboarding to long‑term adoption, collaborating with Sales, Product, and Marketing to deliver a consistent, customer‑first experience across Europe. This is a high‑impact, remote role with equity opportunities.