Registration Specialist- internship

Kenes Group; Madrid; Presencial; EUR 6700 - 11.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid internship

Part-time schedule

Descripción de la vacante

Kenes Group in Madrid is offering a paid internship with the international Registration Team. This part-time role (3 days per week) provides hands-on experience in professional events and congress management, and includes exposure to the end-to-end registration cycle.

You will support accommodation and registration processes, interact with multiple stakeholders, and gain practical knowledge in ERP systems and Microsoft Office while delivering excellent customer service.

Formación

• Fluent English with strong written and verbal skills.
• Highly detail-oriented and well organized.
• Able to work independently and in a team.
• Capable of fast-paced work and meeting deadlines.
• Excellent customer service and computer literacy (Office, ERP).

Responsabilidades

• Accommodations management for invited speakers.
• Registration lifecycle management and data entry.
• Prepare reports and liaise with suppliers post-congress.
• Handle Travel Grant registrations and reimbursements.

Conocimientos

Fluent English

Detail-oriented

Team player

Customer service

MS Office

ERP systems

Herramientas

Microsoft Office

ERP systems

Descripción del empleo

At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well‑being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.

ABOUT THE INTERNSHIP:

We are looking for a highly organized and skillful person to join our international Registration Team as a Paid Intern.

This is a part-time, paid internship of 3 days per week. The intern will receive compensation for the internship and will gain hands-on experience in the professional events and congress industry.

The role includes providing assistance and taking care of the entire registration cycle, as well as communicating with all parties involved in the registration process.

RESPONSIBILITIES:

Accommodation:

Manage hotel room block for all invited speakers in sync with the Accommodation Sales team.

Handle booking requests, including check-in/check-out dates, room preferences, and special requirements.

Coordinate room changes, updates, and last-minute adjustments as needed with the participants.

Maintain clear and organized records of all bookings and communications.

Participant Registration/Coordination:

Registration management in accordance with predefined work plan/timetable and in keeping with Kenes’ congress registration policies/guidelines.

Responsible for the entire registration “life cycle,” including entering participant data, communication with all parties involved in the registration process, and generating registration reports based on relevant data to finalize accounts with all suppliers post-congress.

Manage Travel Grant registrations and reimbursements.

REQUIREMENTS:

Fluent English, with strong verbal and written communication skills;

Highly detail-oriented and very well organized;

Ability to work independently and in a team, reporting problems as they arise;

Ability to work in a fast-paced environment, prioritize tasks, and meet tight deadlines;

High level of customer service;

High level of computer literacy, including Microsoft Office and ERP systems;

Experience in Hotels, Tourism, Travel, or Professional Event Management industry – an advantage;

Experience working in any customer support-related role – an advantage.

Only short-listed candidates will be contacted.

All documents will be treated with the strictest confidentiality.