Program Assistant, MIM - Business School

IE University; Madrid; Presencial; EUR 26.000 - 34.000; Jornada completa

Descripción de la vacante

IE University—Business School in Madrid is seeking a Program Assistant to join a dynamic, international team. The role supports the Program Management team and acts as the first point of contact for students and professors, handling administrative tasks for day-to-day operations.

Ideal candidates are fluent in English and Spanish, organized, and comfortable in a busy, multi-tasking environment. A EU work permit is required to join the team in Madrid.

Formación

• Bachelor’s Degree preferred.
• Fluency in English and Spanish with strong verbal and written communication.
• Strong customer interface experience and excellent organizational and can-do attitude.
• Proficiency in Word, Excel and PowerPoint (Microsoft Office).
• Curious, eager to learn, and teamwork oriented.
• EU work permit required.

Responsabilidades

• Serve as first point of contact with students and professors.
• Assist Program Management with administrative tasks for smooth program delivery.
• Manage high volume of emails and respond to student queries.
• Coordinate with Registrar, Planning and other departments on administrative issues.
• Contribute to reports and presentations for program management.
• Coordinate logistics for program deliveries including catering and travel arrangements.

Conocimientos

Fluent English and Spanish

Communication skills

Organizational skills

Teamwork

Educación

Bachelor’s degree

Herramientas

Microsoft Office

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Assistant to join its team!

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - María de Molina.

Responsibilities

Your role as an Assitant will involve:

The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:

• Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Attend and support the students and professors on a daily basis.
• Manage a high volume of e-mail and respond on time to student queries.
• Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).
• Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor’s Degree is preferred.
• Fluency in both English and Spanish, and good communication skills (verbal and written).
• A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team-working skills.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.