Program Assistant, Business Masters

IE University; Madrid; Presencial; EUR 20.000 - 26.000; Jornada completa

Descripción de la vacante

IE University’s Business School in Madrid seeks a Program Assistant to support the Program Management team and daily operations for the Business Masters programs. You will be the first point of contact for students and professors, handling administrative tasks, coordinating with multiple departments, and assisting with logistics for events and program deliveries.

The role requires fluency in English and Spanish, strong organizational skills, and a proactive, team-oriented mindset.

Formación

• Bachelor’s degree preferred.
• Fluency in English and Spanish, strong communication skills.
• Customer interface experience and good organizational ability.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Curious, team-oriented and eager to learn in a multicultural environment.

Responsabilidades

• Serve as first point of contact for students and professors.
• Assist Program Management with administrative tasks for smooth delivery of the program.
• Manage emails and respond to student queries in a timely manner.
• Coordinate with Registrar, Planning and other departments on administrative issues.
• Support preparation and edition of reports and presentations.
• Handle logistics for program deliveries and events.

Conocimientos

Fluent English

Fluent Spanish

MS Office

Communication skills

Teamwork

Educación

Bachelor’s Degree

Herramientas

Microsoft Office

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Assistant to join its team!

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. This role reports to the Executive Director of Business Masters, located in Maria de Molina 31 BIS.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - María de Molina.

Responsibilities

Your role as a Program Assistant, Business Masters will involve:

The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:

• Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Attend and support the students and professors on a daily basis.
• Manage a high volume of e-mail and respond on time to student queries.
• Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).
• Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor’s Degree is preferred.
• Fluency in both English and Spanish, and good communication skills (verbal and written).
• A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team-working skills.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.