Pharma Events Operations Lead

EGG Events; España; Híbrido; EUR 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work

Bonus

Tech stipend

Lunch vouchers

Global opportunities

Coffee & office culture

Descripción de la vacante

egg is seeking a senior account leader to own and deliver high‑impact pharmaceutical and healthcare events. You will lead the production of congresses, meetings and brand experiences, ensuring on‑time delivery, budget adherence and client satisfaction.

You will mentor Project Managers and collaborate with the Account Lead to optimize performance across the account. You should be fluent in English and Spanish with substantial experience in event operations, governance and reporting frameworks.

Formación

• 8+ years in an event agency environment, with pharma/healthcare exposure.
• Experience managing dedicated client accounts with governance and compliance needs.
• Delivery-focused with strong event, reporting and team coordination skills.
• Expertise in resource planning, utilization, forecasting and budget oversight.
• Advanced knowledge of Cvent and proficient reporting in MS 365/Excel.
• Exceptional stakeholder management and leadership with strong communication.
• Fluent in English and Spanish, written and spoken.

Responsabilidades

• Lead production and delivery of congresses, meetings, symposia and brand experiences on time and within budget.
• Coach and mentor Project Managers and operational team members to drive delivery excellence.
• Partner with Account Lead to monitor client satisfaction, performance, and resource allocation.
• Monitor SLAs, KPIs, compliance, and RAID logs; identify risks and drive improvements.
• Oversee account financials: budget consolidation, forecasting, reporting and performance tracking.
• Improve delivery standards, processes, templates, reporting tools and AI-enabled ways of working.

Conocimientos

Event agency

Pharma healthcare

Governance

Delivery management

Resource planning

Forecasting

Budget oversight

Cvent

MS Excel

Stakeholder management

Bilingual English/Spanish

Herramientas

Cvent

Microsoft 365

Descripción del empleo

egg is seeking a senior account leader to own and deliver high‑impact pharmaceutical and healthcare events. You will lead the production of congresses, meetings and brand experiences, ensuring on‑time delivery, budget adherence and client satisfaction.

You will mentor Project Managers and collaborate with the Account Lead to optimize performance across the account. You should be fluent in English and Spanish with substantial experience in event operations, governance and reporting frameworks.