Strategic Client Success Partner

Gartner, Inc.; Barcelona; Híbrido; EUR 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive rewards & benefits package

Hybrid work environment

Professional development and growth

Descripción de la vacante

Gartner, Inc. is seeking a Client Success professional to onboard clients, surface business priorities, and demonstrate value across a broad range of practice areas. You will engage with senior to junior client contacts to ensure renewal, satisfaction and growth usage of Gartner services.

You will collaborate with internal teams to remove obstacles, deliver insights, and drive measurable outcomes for clients. A passion for client delight with strong communication skills will help you succeed.

Formación

• 2+ years relevant professional and/or internship experience.
• Bachelor’s degree preferred.
• Proven track record of success fueled by a passion for delighting clients.

Responsabilidades

• Build, develop and manage relationships with clients across IT, HR, Supply Chain, Marketing, Finance, Legal and Sales practices to ensure Gartner subscription value and growth.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls and engagements to surface priorities and propose actions that drive ROI on Gartner membership.
• Collaborate with internal Gartner partners to overcome obstacles and maximize client value.
• Conduct regular reviews of client book of business focusing on performance and engagement metrics.

Conocimientos

Client relationship management

Communication skills

Collaboration

Prioritization

Critical thinking

Influencing skills

Educación

Bachelor's degree preferred

Descripción del empleo

Gartner, Inc. is seeking a Client Success professional to onboard clients, surface business priorities, and demonstrate value across a broad range of practice areas. You will engage with senior to junior client contacts to ensure renewal, satisfaction and growth usage of Gartner services.

You will collaborate with internal teams to remove obstacles, deliver insights, and drive measurable outcomes for clients. A passion for client delight with strong communication skills will help you succeed.