Operations Intern — Bookings & Logistics

EVENTS ARENA; Cataluña; Presencial; EUR 8900 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid internship

Full-time in Poblenou office

6 months duration

Training on AI tools (Claude)

Small, fast-moving team

Descripción de la vacante

Events Arena in Barcelona is seeking an intern to join the bookings and logistics teams. You will support reservations, prepare travel documents, and help keep operational data clean and usable, gaining end-to-end exposure to the package lifecycle.

This paid, full-time 6-month internship sits in Poblenou and offers hands-on AI workflow training, plus direct exposure to two operational functions in a small, fast-moving team.

Formación

• Currently enrolled in tourism, business, logistics or related programme with convenio de prácticas.
• Organised, precise and attentive to detail — accuracy matters in client documents.
• Comfortable with spreadsheets and learning new internal tools quickly.
• Proactive: you ask questions and flag problems early.
• Fluent in French and English; Spanish is a plus.

Responsabilidades

• Bookings support: Processing and following up on client reservations; liaising with hotel and supplier partners; keeping booking files accurate in internal tools.
• Logistics support: Preparing client vouchers, travel documents and tickets; assisting with rooming lists and supplier communication; coordinating operational deadlines.

Conocimientos

French fluency

English fluency

Spreadsheets

Attention to detail

Proactivity

Spanish optional

Educación

Education program enrollment with convenio

Herramientas

Spreadsheets

Claude AI

Descripción del empleo

About Events Arena

Events Arena is a Barcelona-based B2B travel agency specialising in premium sports and cultural event packages across Europe. As an official distributor for major sports properties — football, F1, MotoGP, rugby, tennis, basketball — we work exclusively with professional clients through long-term partnerships.

The role

We are looking for an intern to work across our bookings and logistics teams. You will sit at the point where reservations become real trips: helping the team with bookings management, preparing the documents clients travel with, and keeping our operational data clean and usable.

This is a genuinely cross-functional position. You will report to both the Bookings and Logistics teams, and you will see how a package is built, sold and delivered from end to end. It suits someone who wants concrete operational experience in event travel rather than observation.

What you will do?

Bookings support

• Processing and following up on client reservations
• Liaising with hotel and supplier partners on confirmations and amendments
• Keeping booking files accurate and up to date in our internal tools

Logistics support

• Preparing client vouchers, travel documents and tickets under supervision
• Assisting with rooming lists and supplier communication
• Supporting the coordination of operational deadlines around each event

Data & continuous improvement

• Collecting and structuring operational data across bookings and logistics
• Assisting with recurring reporting and internal follow-up
• Using AI tools (mainly Claude) in daily tasks and helping test new workflows

What are we looking for?

• Currently enrolled in a tourism, business, logistics or related programme, with a valid internship agreement (convenio de prácticas)
• Organised, precise and attentive to detail — accuracy matters in client documents
• Comfortable with spreadsheets and learning new internal tools quickly
• Proactive: you ask questions and flag problems early
• Fluent in French and English. Spanish is a plus.
• Interest in sports, events or travel is welcome

What do we offer?

• Paid internship, full-time, in our Poblenou, Barcelona office (on-site)
• Duration : 6 months, with a view to a permanent contract for the right profile
• Direct exposure to two operational functions and to the full package lifecycle
• Hands-on training on AI tools used daily across the company
• A small, fast-moving team where your work is visible