Operations Intern — Bookings & Logistics

EVENTS ARENA; Barcelona; Presencial; EUR 7800 - 12.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid internship

On-site in Poblenou

Descripción de la vacante

Events Arena, a Barcelona-based travel agency, seeks an intern to support bookings and logistics from our Poblenou office. You will help manage reservations, prepare travel documents, and keep data clean as operations run end-to-end.

The role provides hands-on exposure to the full package lifecycle in a fast-paced team. You will report to both the Bookings and Logistics teams, gain practical operational experience in event travel, and work with AI tools to optimize workflows.

Formación

• Enrolled in tourism, business, logistics or related programme with convenio de prácticas.
• Attention to detail is essential for client documents and bookings.
• Proactive problem-solving and quick learner of internal tools.

Responsabilidades

• Support bookings by processing reservations and liaising with partners.
• Assist logistics with travel documents, rooming lists and supplier communications.
• Help collect, structure and test operational data and reports.

Conocimientos

Fluent French

Fluent English

Spanish bonus

Strong Excel/spreadsheets

Detail oriented

Proactive mindset

Educación

Currently enrolled in tourism/business/logistics programme

Herramientas

Claude AI

Descripción del empleo

About Events Arena

Events Arena is a Barcelona-based B2B travel agency specialising in premium sports and cultural event packages across Europe. As an official distributor for major sports properties — football, F1, MotoGP, rugby, tennis, basketball — we work exclusively with professional clients through long-term partnerships.

The role

We are looking for an intern to work across our bookings and logistics teams. You will sit at the point where reservations become real trips: helping the team with bookings management, preparing the documents clients travel with, and keeping our operational data clean and usable.

This is a genuinely cross-functional position. You will report to both the Bookings and Logistics teams, and you will see how a package is built, sold and delivered from end to end. It suits someone who wants concrete operational experience in event travel rather than observation.

What you will do?

Bookings support

• Processing and following up on client reservations
• Liaising with hotel and supplier partners on confirmations and amendments
• Keeping booking files accurate and up to date in our internal tools

Logistics support

• Preparing client vouchers, travel documents and tickets under supervision
• Assisting with rooming lists and supplier communication
• Supporting the coordination of operational deadlines around each event

Data & continuous improvement

• Collecting and structuring operational data across bookings and logistics
• Assisting with recurring reporting and internal follow-up
• Using AI tools (mainly Claude) in daily tasks and helping test new workflows

What are we looking for?

• Currently enrolled in a tourism, business, logistics or related programme, with a valid internship agreement (convenio de prácticas)
• Organised, precise and attentive to detail — accuracy matters in client documents
• Comfortable with spreadsheets and learning new internal tools quickly
• Proactive: you ask questions and flag problems early
• Fluent in French and English. Spanish is a plus.
• Interest in sports, events or travel is welcome

What do we offer?

• Paid internship, full-time, in our Poblenou, Barcelona office (on-site)
• Duration : 6 months, with a view to a permanent contract for the right profile
• Direct exposure to two operational functions and to the full package lifecycle
• Hands-on training on AI tools used daily across the company
• A small, fast-moving team where your work is visible