Inbound Sales intern - Internship (ENG&FR)

Free2move; Madrid; On-site; EUR 5,700 - 7,700; Full time

Benefits offered by this job

6-month internship

€600 gross monthly remuneration

Hybrid after onboarding

Job summary

Free2move offers a 6-month full-time internship in Madrid for inbound sales, serving as the first contact for customers seeking mobility and car rental solutions. You will handle inbound requests in French and English, guiding customers to the best rental options and contributing to business growth while delivering an outstanding customer experience.

This role is ideal for someone pursuing a degree in Sales or Business, with strong communication skills and a drive to grow in an international

Qualifications

• Pursuing a Bachelor’s or Master’s degree in Sales, Business, Commerce, Marketing, or related field.
• Specialization in Sales or Customer Relations is a plus.
• Fluent French and good English (minimum B2) required.

Responsibilities

• Handle inbound car rental and mobility requests from customers.
• Identify needs and propose the most suitable rental solutions.
• Support customers through the booking process and ensure a great experience.
• Collaborate with internal teams to ensure smooth operations.
• Maintain accurate customer and booking information in CRM.

Skills

Inbound sales

French language

English language

Customer relations

Communication

Negotiation basics

Organization

Education

Bachelor's/Master's in Sales or related

Tools

CRM tools

Customer support platforms

Job description

Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform!
Born from the merger of the Stellantis Group and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years as a reference player to revolutionize the mobility of all travelers.
Having become the #1 reflex for more than 6 million users, Free2move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!
If you want to join a team of 650 experts and bold international projects, then you're in the right place!
You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

JOIN US!
It's exciting, you'll see!

Your Mission

As an Inbound Sales Intern, you will be the first point of contact for customers looking for mobility and car rental solutions.

You will handle incoming requests from French- and English-speaking customers, understanding their needs and guiding them toward the rental solution that best fits their requirements. Through your interactions, you will play a key role in driving business growth while delivering an outstanding customer experience and ensuring high levels of customer satisfaction.

This role is ideal for someone who enjoys communication, sales, and customer interaction in an international environment.

Main Responsibilities

• Manage inbound customer requests related to car rentals and mobility services

• Identify customer needs and propose the most suitable solution

• Support customers throughout the booking process

• Ensure an excellent customer experience and high satisfaction levels

• Contribute to sales performance and business growth objectives

• Work closely with internal teams to ensure smooth operations

• Maintain accurate customer and booking information in internal tools

Profile We Are Looking For:

Educational Background

• Currently pursuing a Bachelor’s or Master’s degree in Sales, Business, Commerce, Marketing, Communication, or a related field

• A specialization in Sales or Customer Relations is a plus

Hard Skills

• Strong interest in sales and customer relationship management

• Ability to identify customer needs and propose suitable solutions

• Comfortable handling inbound customer requests

• Basic knowledge of sales techniques and negotiation principles

• Good organizational skills and attention to detail

• Familiarity with CRM tools or customer support platforms is a plus

• Ability to work in a fast-paced and target-oriented environment

Linguistic Skills

• Native or fluent French (mandatory)

• Good level of English (minimum B2)

• Spanish is a plus but not mandatory

Soft Skills

• Excellent communication and interpersonal skills

• Customer-oriented mindset

• Dynamic, proactive, and solution-driven attitude

• Strong listening and adaptability skills

• Team player with a positive attitude

• Ability to manage priorities and remain organized

• Motivated to learn and grow in an international environment

What We Offer:

Working at Free2move means joining a tribe where performance goes hand in hand with a great team spirit. It is also:

• A 6-month full-time paid internship

• €600 gross monthly remuneration

• A start-up mindset backed by the strength of a global automotive Group

• The opportunity to help shape the future of mobility with us!

• A structured onboarding program to set you up for success

• A unique learning environment with real growth opportunities

• Strong collaboration across multidisciplinary and international teams

• Exposure to impactful international projects

• Team-building events and a vibrant company culture

...and much more!

INTERNSHIP DETAILS

• Location: Free2move Iberia Headquarters, Madrid (El Retiro)

• Office Address: C. del Dr. Esquerdo, 62, Retiro, 28009 Madrid, Spain

• Duration: 6 months

• Starting Date: August 2026

• Working Hours: 40 hours per week

• Working Mode: On-site during the onboarding period, with the possibility to switch to a hybrid mode after 2 months (depending on performance and autonomy): 3 days in the office / 2 days working from home