Operations Intern — Bookings & Logistics

EVENTS ARENA; Barcelona; Presencial; EUR 7800 - 10.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid internship

On-site in Poblenou, Barcelona

Hands-on AI tools training

Exposure to two operational functions

Descripción de la vacante

Events Arena, a Barcelona-based travel agency, seeks an intern to support bookings and logistics—handling reservations, documents, and data cleanup. You will work across two teams, gaining end-to-end exposure to how a travel package is built, sold and delivered.

You will develop operational experience with hotel and supplier coordination, document preparation, and reporting, while learning internal tools and AI-assisted workflows in a fast-moving team.

Formación

• Currently enrolled in tourism, business, logistics or related programme with internship agreement (convenio de prácticas).
• Organised, precise and attentive to detail — accuracy matters in client documents.
• Comfortable with spreadsheets and learning new internal tools quickly.

Responsabilidades

• Processing and following up on client reservations.
• Liaising with hotel and supplier partners on confirmations and amendments.
• Keeping booking files accurate and up to date in our internal tools.
• Preparing client vouchers, travel documents and tickets under supervision.
• Assisting with rooming lists and supplier communication.
• Supporting the coordination of operational deadlines around each event.
• Collecting and structuring operational data across bookings and logistics.
• Assisting with recurring reporting and internal follow-up.
• Using AI tools (Claude) in daily tasks and helping test new workflows.

Conocimientos

Attention to detail

Proactive communication

Spreadsheets

Learning tools fast

Languages: French & English

Educación

Enrollment in tourism or logistics program

Herramientas

Spreadsheets

Internal tools

Claude AI tools

Descripción del empleo

Events Arena is a Barcelona-based B2B travel agency specialising in premium sports and cultural event packages across Europe. As an official distributor for major sports properties — football, F1, MotoGP, rugby, tennis, basketball — we work exclusively with professional clients through long-term partnerships.

The role

We are looking for an intern to work across our bookings and logistics teams. You will sit at the point where reservations become real trips: helping the team with bookings management, preparing the documents clients travel with, and keeping our operational data clean and usable.

This is a genuinely cross-functional position. You will report to both the Bookings and Logistics teams, and you will see how a package is built, sold and delivered from end to end. It suits someone who wants concrete operational experience in event travel rather than observation.

What you will do?

• Processing and following up on client reservations
• Liaising with hotel and supplier partners on confirmations and amendments
• Keeping booking files accurate and up to date in our internal tools
• Preparing client vouchers, travel documents and tickets under supervision
• Assisting with rooming lists and supplier communication
• Supporting the coordination of operational deadlines around each event
• Collecting and structuring operational data across bookings and logistics
• Assisting with recurring reporting and internal follow-up
• Using AI tools (mainly Claude) in daily tasks and helping test new workflows

What are we looking for?

• Currently enrolled in a tourism, business, logistics or related programme, with a valid internship agreement (convenio de prácticas)
• Organised, precise and attentive to detail — accuracy matters in client documents
• Comfortable with spreadsheets and learning new internal tools quickly
• Proactive: you ask questions and flag problems early
• Fluent in French and English. Spanish is a plus.
• Interest in sports, events or travel is welcome

What do we offer?

• Paid internship, full-time, in our Poblenou, Barcelona office (on-site)
• Duration : 6 months, with a view to a permanent contract for the right profile
• Direct exposure to two operational functions and to the full package lifecycle
• Hands-on training on AI tools used daily across the company
• A small, fast-moving team where your work is visible