Operations Manager Intern - Barcelona

Ovrsea Inc.; Barcelona; Presencial; EUR 20.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vibrant work environment

4-week onboarding program

Commuter benefits (25€ per month)

Flexible work from home policy

Lunch voucher valued at 11€ per day worked

Descripción de la vacante

Ovrsea Inc. is seeking an Operations Intern in Barcelona to coordinate international transport and manage service providers. This role involves maintaining communication with clients and ensuring satisfactory service delivery while thriving in a fast-paced environment.

If you are looking for a 6-month internship with potential for a full-time position, possess excellent communication skills, and can handle the transport industry's challenges, this may be the opportunity for you.

Formación

• Looking for a 6-month internship with potential full-time transition.
• Curious by nature and able to handle challenging situations.
• Good English proficiency appreciated.

Responsabilidades

• Coordinate international transport and manage service providers.
• Become the main contact for clients and resolve issues proactively.
• Develop operational strategies and manage supplier relationships.

Conocimientos

Excellent communication skills

Fluency in Spanish

Problem-solving

Proactive attitude

Interest in the transport industry

Descripción del empleo

Help us digitalize international freight transportation!

OVRSEA is a next-generation multimodal freight forwarder committed to simplifying and optimizing international freight management through technology. They coordinate the transports of 700+ companies across 60 countries, and provide their clients with a unique platform on which their teams can manage their shipments in a simple and transparent way. With already 160 employees globally, they are continuing their growth in 2026 and hiring people internationally. Are you ready to join us and be a part of this exciting adventure?

The Operations team

The Operations (Ops) Team is responsible for organizing and coordinating the international transportation needs of our clients. Serving as the primary point of contact, the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy, and customer awareness are the guiding principles that drive our team.

This position is based in Barcelona.

Your missions as an Operations Intern at OVRSEA

As an Operations Intern, you will be the primary coordinator of international transport, managing our service providers, including agents, shipping and trucking carriers, and customs brokers. You will keep clients informed about their shipment progress, update them on key stages, guide them through challenges, and provide the best possible solutions when necessary.

Committed to delivering high-quality service, prompt responsiveness, and reliability, you will drive OVRSEA’s growth with the following responsibilities:

Global transport operations for large imports or exports (70%)

• Support a portfolio of customers.
• Carry out and organize air, sea, road and rail transport.
• Advise customers and resolve issues proactively.

Customer success management (20%)

• Being the main point of contact with existing clients.
• Finding upsell opportunities.
• Increase client platform usage.

Development and structuring (10%)

• Manage supplier relationships and negotiations (carriers & agents worldwide).
• Develop the team’s knowledge (research and production of articles).
• Refine operational strategies.

Who you are

• You are looking for a 6-month internship, with the option to transition to a full-time position afterward.
• You are interested in the transport industry and a startup environment. You are curious by nature.
• You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time, and non-stop deadlines. You think solutions rather than problems, and you are able to take initiative.
• You have excellent communication skills.
• You are fluent in Spanish. Good English level is also appreciated.

What this role offers

• Relational skills: interact with people from more than 70+ countries (customers, service providers), from various industries and company sizes.
• Continuous learning is very important to us, which will allow you to solve rather complicated problems.
• We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.

Benefits

• Vibrant work environment & great offices in central location in Barcelona (Tuset / Diagonal).
• A 4-week onboarding program to become fully operational in your daily job.
• Commuter benefits (25€ per month).
• Flexible working from home policy (1 day per week home office).
• Lunch voucher valued at 11€ per day worked.