Operations Assistant (Reception) - Málaga Atalaya Residence

Xior Student Housing; Málaga; Presencial; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career development

International growth opportunities

Nice work environment

Descripción de la vacante

XIOR Student Housing in Málaga Atalaya is seeking an Operations Assistant to welcome residents, handle inquiries, and manage daily reception tasks for a 229-room residence in a dynamic student community. You will coordinate reservations, assist with check-in/out, support the admin office, and liaise with cleaning, catering, maintenance and gardening teams.

The role requires hospitality studies, Spanish and English, and good MS Office skills; the team offers a competitive salary and opportunities

Formación

• Studies in Hospitality Industry, Tourism, or Business Administration are valued.
• Ability to speak Spanish and English.
• Proficient in MS Office and basic digital tools.

Responsabilidades

• Serve as the first face of the residence reception and assist students at the counter, by email, and by phone.
• Manage reservations and the check-in/check-out process, issuing keys and access cards.
• Guide visitors during open days and campus tours.
• Support the administration office and coordinate between departments (cleaning, catering, maintenance, gardening).
• Apply safety protocols in emergencies.

Conocimientos

Spanish

English

MS Office

Customer service

Educación

Hospitality/Tourism/Business Administration degree or diploma

Descripción del empleo

Join us in delivering a great first living experience to more than 22.000 students!

• XIOR** is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax.
  

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.
Would you like to contribute to this as Operations Assistant in our Málaga Atalaya residence?
We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 229 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.

Your Responsibilities

• You are the (first) face of our reception at the student residence
• You take care of our customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the necessary protocols in emergencies
  

Your Working Hours

This role requires you to work **full time from Monday to Sunday** (with the breaks required by law-of course) in rotatory shifts from 7h to 15h or 15h to 23h.

Your Skills

• Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies
  

What We Offer

• The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe.
• You will help build the future by working with and for the student generation.
• Opportunities for further development and (international) growth.
• A pleasant workplace in Málaga with a fun, dynamic team
• An attractive, competitive salary complemented by numerous additional benefits