Operations Assistant (Receptionist) - Barcelona Paseo de Gracia

Xior Student Housing; Barcelona; Presencial; EUR 22.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic team

Career growth opportunities

Competitive salary and benefits

Central Barcelona location

Descripción de la vacante

Xior Student Housing in Barcelona is seeking an Operations Assistant for our residence with 100+ rooms. You will be the first face at reception, handle guest inquiries, manage reservations, and support the admin office.

You will accompany visitors during open days and coordinate with cleaning, catering and maintenance teams. The role requires Spanish and English, MS Office skills, and an interest in hospitality.

Formación

• Experience in hospitality or customer service environment.
• Fluent in Spanish and English.
• Proficient with MS Office and basic administrative tasks.

Responsabilidades

• You are the (first) face of our reception at the student residence.
• You take care of our customer service; you help students at the counter, by mail, and over the phone.
• You manage reservations and therefore the check-in and check-out process.
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office.
• You monitor the building and coordinate between departments (cleaning, catering, maintenance & gardening).
• You apply the necessary protocols in emergencies.

Conocimientos

Customer service

Spanish

English

MS Office

Educación

Hospitality/ Tourism/ Business Administration studies (valued)

Herramientas

MS Office

Descripción del empleo

Join us in delivering a great first living experience to more than 21.000 students

• Xior** is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21.000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax.

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.

Would you like to contribute to this as Operations Assistant in one of our best residences in Barcelona?

We are looking for a dynamic, versatile operations assistant, who is eager to join one of our best student residence with more than 100 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.

Your Responsibilities

• You are the (first) face of our reception at the student residence
• You take care of our customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the necessary protocols in emergencies

Your Working Conditions

• Permanent contract - 40h a week
• Rotating morning or afternoon shifts from Monday to Sunday (+bank holidays), with 2 days off per week
• Salary of 1.800€ gross per month
• You will be working in our residence in Barcelona - Paseo de Gracia

Your Skills

• Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies

What We Offer

• The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe.
• You will help build the future by working with and for the student generation.
• Opportunities for further development and (international) growth.
• Pleasant workplace in Barcelona with a fun, dynamic team
• An attractive, competitive salary complemented by numerous additional benefits