Onboarding Manager (German Speaking) EU

Cross Border Talents; Barcelona; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Professional growth and career development opportunities

Supportive and collaborative work environment

Health insurance and additional benefits

Job summary

A leading international recruitment company located in Barcelona is seeking a Client Onboarding Specialist to manage the onboarding process for new clients. You will conduct training sessions, coordinate with sales and marketing, and optimize PPC campaigns. The ideal candidate should be fluent in German and English, with at least 20 months of experience in sales or marketing. The role offers a competitive salary with performance-based incentives, health insurance, and opportunities for professional growth.

Qualifications

• C1 or higher level of German and English (written and spoken).
• Bachelor's degree or higher preferred.
• Minimum 20 months of experience in Sales or Marketing.
• Minimum 20 months of experience in Sales or Marketing.

Responsibilities

• Manage and execute the onboarding process for new clients.
• Conduct onboarding sessions, training, and product walkthroughs.
• Coordinate with Sales and Marketing for client handovers.
• Manage and optimize PPC campaigns to support onboarding.
• Handle outbound calls to engage and support clients.
• Track onboarding progress and ensure timely completion.

Skills

C1 or higher level of German

C1 or higher level of English

Strong communication skills

Customer-focused mindset

Problem-solving abilities

Education

Bachelor's degree or higher

Tools

CRM tools

Marketing tools

Job description

Key Responsibilities

• Manage and execute the onboarding process for new clients
• Conduct onboarding sessions, training, and product walkthroughs
• Coordinate with Sales and Marketing for smooth client handovers
• Manage and optimize PPC campaigns to support client acquisition and onboarding
• Handle outbound calls to engage, follow up, and support new and existing clients
• Track onboarding progress and ensure timely completion

Requirements

• C1 or higher level of German (written and spoken)
• C1 or higher level of English (written and spoken)
• Bachelors degree or higher is preferred
• Minimum 20 months of experience in Sales or Marketing
• Strong communication and stakeholder management skills
• Customer-focused mindset with good problem-solving abilities
• Experience with CRM and marketing tools (preferred)

What We Offer

• Competitive salary and performance-based incentives
• Professional growth and career development opportunities
• Supportive and collaborative work environment
• Health insurance and additional benefits