Onboarding Manager (Dutch Speaking) EU

Cross Border Talents; Barcelona; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and performance-based incentives

Professional growth and career development opportunities

Supportive and collaborative work environment

Health insurance and additional benefits

Descripción de la vacante

A client onboarding company in Barcelona is seeking a professional to manage the onboarding of new clients. Responsibilities include conducting training sessions, coordinating with sales and marketing, and optimizing PPC campaigns. Ideal candidates should possess C1 level Dutch and English, a Bachelor's degree, and at least 20 months of experience in sales or marketing. The role offers competitive compensation, professional growth opportunities, and benefits including health insurance.

Formación

• C1 or higher level of Dutch (written and spoken).
• C1 or higher level of English (written and spoken).
• Minimum 20 months of experience in Sales or Marketing.
• C1 or higher level of English (written and spoken).

Responsabilidades

• Manage and execute the onboarding process for new clients.
• Conduct onboarding sessions, training, and product walkthroughs.
• Coordinate with Sales and Marketing for smooth client handovers.
• Manage and optimize PPC campaigns to support client onboarding.
• Handle outbound calls to engage, follow up, and support new and existing clients.
• Track onboarding progress and ensure timely completion.

Conocimientos

Strong communication skills

Stakeholder management

Customer-focused mindset

Problem-solving abilities

Educación

Bachelor's degree or higher

Herramientas

CRM tools

Marketing tools

Descripción del empleo

Key Responsibilities

• Manage and execute the onboarding process for new clients
• Conduct onboarding sessions, training, and product walkthroughs
• Coordinate with Sales and Marketing for smooth client handovers
• Manage and optimize PPC campaigns to support client acquisition and onboarding
• Handle outbound calls to engage, follow up, and support new and existing clients
• Track onboarding progress and ensure timely completion

Requirements

• C1 or higher level of Dutch (written and spoken)
• C1 or higher level of English (written and spoken)
• Bachelors degree or higher is preferred
• Minimum 20 months of experience in Sales or Marketing
• Strong communication and stakeholder management skills
• Customer-focused mindset with good problem-solving abilities
• Experience with CRM and marketing tools (preferred)

What We Offer

• Competitive salary and performance-based incentives
• Professional growth and career development opportunities
• Supportive and collaborative work environment
• Health insurance and additional benefits