Multi-Store District Leader - People & Performance

Michael Kors; Madrid; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation + bonus

Employee discount

Clothing allowance

Wellbeing programme

Job summary

Michael Kors in Madrid is seeking a District Manager to lead and develop store management teams across the district. You will coach, recruit, and build high-performing teams while driving commercial performance and managing budgets.

You will analyse business trends, create proactive plans, and communicate results to stakeholders. A strong leadership style, English and local language fluency, and up to 80% travel are required.

Qualifications

• Proven retail management experience within a fast-paced environment.
• Strong experience leading multiple locations and managing teams remotely.
• Demonstrated ability to drive commercial performance and achieve business targets.
• An inspirational, confident and people-focused leadership style.
• Excellent organisational, interpersonal and follow-up skills, with strong attention to detail.
• The ability to build relationships, collaborate effectively and influence stakeholders.
• Fluency in English and the relevant local language.
• Flexibility to travel regularly, potentially up to 80% of the role.

Responsibilities

• Inspire, coach and develop store management teams, creating a culture of accountability, collaboration, and high performance.
• Recruit, retain and develop top talent, building strong and effective teams across the district.
• Role model company behaviours and ensure leadership tools are used consistently.
• Proactively manage people-related matters in partnership with the HR Business Partner.
• Collaborate with HR and Finance to identify opportunities to improve performance and productivity.
• Analyse business reports and performance trends, translating insights into clear and effective action plans.
• Develop proactive business plans to achieve sales targets and operational budgets.
• Track and communicate results, opportunities, and product needs across the district.
• Partner with relevant business functions to identify local marketing opportunities and initiatives that drive revenue.
• Support teams in delivering quarterly plans aligned with business priorities.
• Coach and empower store teams to resolve customer service matters effectively and, in the customer’s, best interest.
• Ensure consistently high service standards across all locations.
• Drive additional revenue through local customer engagement activities and events.
• Build strong relationships with Regional Directors, corporate teams, retail partners and other key stakeholders.
• Embed a omni - channel service culture, ensuring client data capture and proactive clienteling to drive loyalty and sales.
• Ensure all locations maintain Michael Kors’ operational, visual merchandising and brand standards.
• Oversee inventory accuracy, logistics, audits, store maintenance and compliance.
• Lead seasonal peak planning and sales set-up across the district.
• Implement effective processes for managing and supporting geographically dispersed teams.
• Ensure merchandising directives and visual guidelines are consistently executed.
• Plan store visits according to business needs and performance, with approximately three days per week dedicated to visiting locations.

Skills

Retail management

People leadership

Remote team leadership

Business acumen

Job description

Michael Kors in Madrid is seeking a District Manager to lead and develop store management teams across the district. You will coach, recruit, and build high-performing teams while driving commercial performance and managing budgets.

You will analyse business trends, create proactive plans, and communicate results to stakeholders. A strong leadership style, English and local language fluency, and up to 80% travel are required.