Luxury Retail Sales Supervisor – Clienteling & Growth

Michael Kors Spain, S.L.U.; Barcelona; Presencial; EUR 22 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Cross-brand discounts

Vacation time

Internal mobility

Employee assistance program

Resumo da oferta

Michael Kors Spain, S.L.U. in Barcelona is seeking a results-driven Sales Supervisor to lead a store team and drive performance. You will coach, onboard, and develop staff while partnering with the host store to foster accountability and achievement.

You will guide sales and customer experience, manage clienteling and KPIs, and collaborate across digital tools to maximize loyalty and store performance. The role includes cross-brand collaboration and opportunities for growth within Capri brands.

Qualificações

• Retail experience in fast-paced, customer-focused environments.
• Ability to lead with empathy, clarity, and respect for diverse styles.
• Familiarity with retail KPIs and Microsoft Office; English proficiency.

Responsabilidades

• Inspire, coach, and support store team; onboard and develop members.
• Guide sales and service to deliver high-quality customer experiences.
• Promote loss-prevention and use digital tools to enhance operations.

Conhecimentos

Retail experience

Empathetic leadership

Customer-focused

Tech-savvy

Organizational skills

Attention to detail

English proficiency

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Michael Kors Spain, S.L.U. in Barcelona is seeking a results-driven Sales Supervisor to lead a store team and drive performance. You will coach, onboard, and develop staff while partnering with the host store to foster accountability and achievement.

You will guide sales and customer experience, manage clienteling and KPIs, and collaborate across digital tools to maximize loyalty and store performance. The role includes cross-brand collaboration and opportunities for growth within Capri brands.