District Manager Concessions (Spain)

Michael Kors (Capri); Madrid; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Bonus

Employee discount

Clothing allowance

Wellbeing programme

Job summary

Michael Kors (Capri) is seeking a District Manager to lead a portfolio of stores, shop-in-shop locations and concessions, with overall responsibility for people, commercial performance, customer experience and operational excellence.

You will build high-performing teams, drive the district's business strategy, manage budgets and ensure every location reflects Michael Kors' brand standards. The role requires fluency in English and the local language, plus travel up to 80%.

Qualifications

• Proven retail management experience in fast-paced environments.
• Experience leading multiple locations with remote teams.
• Demonstrated ability to drive commercial performance and meet targets.
• Excellent organizational, interpersonal, and communication skills.
• Willingness to travel up to 80%.

Responsibilities

• Lead district store management teams and oversee shop-in-shop locations.
• Develop and execute business plans to achieve sales targets and budgets.
• Analyze performance data and translate insights into action.
• Coach teams to deliver outstanding customer experiences and loyalty.
• Maintain brand standards and oversee inventory and store operations.

Skills

Retail management

Multi-location leadership

Sales target achievement

People leadership

Stakeholder collaboration

Travel up to 80%

English fluency

Local language proficiency

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

District Manager

At Michael Kors, we are always interested in hearing from talented, globally minded individuals who thrive in a creative and fast-paced environment.

As District Manager, you will lead a portfolio of stores, shop-in-shop locations and concessions, with overall responsibility for people, commercial performance, customer experience and operational excellence. You will build high-performing teams, drive the district's business strategy, manage budgets and ensure every location consistently reflects Michael Kors' brand standards.

What You'll Do

People Leadership

• Inspire, coach and develop store management teams, creating a culture of accountability, collaboration, and high performance.
• Recruit, retain and develop top talent, building strong and effective teams across the district.
• Role model company behaviours and ensure leadership tools are used consistently.
• Proactively manage people-related matters in partnership with the HR Business Partner.
• Collaborate with HR and Finance to identify opportunities to improve performance and productivity.

Commercial Performance

• Analyse business reports and performance trends, translating insights into clear and effective action plans.
• Develop proactive business plans to achieve sales targets and operational budgets.
• Track and communicate results, opportunities, and product needs across the district.
• Partner with relevant business functions to identify local marketing opportunities and initiatives that drive revenue.
• Support teams in delivering quarterly plans aligned with business priorities.

Customer Experience

• Coach and empower store teams to resolve customer service matters effectively and, in the customer's, best interest.
• Ensure consistently high service standards across all locations.
• Drive additional revenue through local customer engagement activities and events.
• Build strong relationships with Regional Directors, corporate teams, retail partners and other key stakeholders.
• Embed a omni - channel service culture, ensuring client data capture and proactive clienteling to drive loyalty and sales.

Operational Excellence

• Ensure all locations maintain Michael Kors' operational, visual merchandising and brand standards.
• Oversee inventory accuracy, logistics, audits, store maintenance and compliance.
• Lead seasonal peak planning and sales set-up across the district.
• Implement effective processes for managing and supporting geographically dispersed teams.
• Ensure merchandising directives and visual guidelines are consistently executed.
• Plan store visits according to business needs and performance, with approximately three days per week dedicated to visiting locations.

What You'll Need

• Proven retail management experience within a fast-paced environment.
• Strong experience leading multiple locations and managing teams remotely.
• Demonstrated ability to drive commercial performance and achieve business targets.
• An inspirational, confident and people-focused leadership style.
• Excellent organisational, interpersonal and follow-up skills, with strong attention to detail.
• The ability to build relationships, collaborate effectively and influence stakeholders.
• Fluency in English and the relevant local language.
• Flexibility to travel regularly, potentially up to 80% of the role.

What We Offer

• Competitive compensation + bonus.
• Employee discount.
• Clothing allowance.
• Wellbeing programme.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:
40,000.00 - 60,000.00 EUR