MIM & MIF Admissions Coordinator (Temporary)

IESE Business School; Madrid; Presencial; EUR 26.000 - 32.000; Jornada completa

Descripción de la vacante

IESE Business School is seeking an Admissions Coordinator to support the MiM/MiF Admissions team. The role focuses on attracting and converting top international candidates, managing leads, and optimizing workflows to accelerate enrollment.

As a temporary 3-month position, you will coordinate events, nurture inquiries, and track pipeline progress while collaborating with directors, faculty, and alumni across time zones.

Formación

• Bachelor's degree required.
• 2–3 years in Premium Customer Success, Sales, Hospitality & Event Operations, or Higher Education / Student Affairs.
• CRM experience required, with strong service orientation.
• Ability to coordinate with multiple stakeholders in an international environment.
• Attention to detail and problem-solving skills.
• Excellent written and spoken English and Spanish.
• Proficiency with Microsoft Office and information systems.
• Proactive mindset and autonomous work style.

Responsabilidades

• Coordinate regional recruitment events with Associate Directors.
• Nurture leads via targeted emails and follow-ups to convert interest to applications.
• Prepare regional pipeline summaries and competitor analyses for the commercial team.
• Provide operational support during corporate presentations and networking events.
• Track candidate progression in the CRM and identify bottlenecks in the admissions pipeline.
• Validate submitted portfolios ensuring compliance before Admissions Committee review.
• Schedule interviews across time zones and match candidates with faculty and alumni.
• Organize logistics for virtual and on-campus admissions events to present a premium brand experience.
• Prepare and distribute admissions packets and onboarding materials for new intakes.

Conocimientos

CRM systems

Lead nurturing

Event coordination

English & Spanish

Stakeholder management

Analytical skills

Educación

Bachelor's degree

Herramientas

Salesforce

Dynamics 365

Descripción del empleo

The MIM & MIF Admissions Coordinator Mission is to actively support the MiM / MiF Admissions team in the commercial and recruitment activities, facilitating the attraction, engagement, and conversion of high-caliber international candidates for the MiM and MiF programs. The coordinator acts as a vital commercial partner, managing lead nurturing processes and optimizing administrative workflows to accelerate candidate enrollment and achieve intake targets

We are looking for a temporary employee who can work with us for a 3 Month contract.

Key Responsibilities

• Liaise with Associate Directors to coordinate regional recruitment events, corporate info sessions, and national and international school fairs.
• Nurture incoming leads and inquiries (warm prospects) through targeted email campaigns and proactive follow-ups to convert initial interest into submitted applications.
• Prepare regional pipeline summaries and competitor analysis reports for the commercial team to identify recruitment opportunities and support strategic decision-making.
• Act as the primary operational support for Associate Directors during corporate presentations and high-priority networking events.
• Monitor and track candidate progression through the CRM system, identifying bottlenecks in the pipeline to accelerate the admissions decision process.
• Validate submitted application portfolios, ensuring all compliance and qualification benchmarks are met before presenting files to the Admissions Committee.
• Orchestrate scheduling logistics for admissions interviews, matching global candidates with faculty, admissions directors, and alumni across multiple time zones
• Coordinate operational logistics for both virtual and on-campus admissions events (such as Open Houses, Info Sessions, and Assessment Days) to deliver a premium brand experience
• Manage the preparation and distribution of admissions welcome packets, orientation schedules, and enrollment collateral for new intakes

Requirements

• Bachelor's degree.
• 2 to 3 years of experience in Premium Customer Success or Sales, Hospitality & Event Operations or Higher Education / Student Affairs.
• CRM Database Experience: Salesforce, Dynamics…
• Strong service orientation and commitment to delivering an exceptional participant experience.
• Ability to work effectively with multiple stakeholders in a collaborative and international environment.
• High attention to detail and strong problem-solving capabilities.
• Excellent communication skills in English and Spanish, both written and spoken.
• Strong digital skills and experience using information systems and Microsoft Office applications.
• Proactive mindset with a continuous improvement orientation and the ability to work autonomously.