MIM & MIF Admissions Coordinator

IESE Business School; Madrid; Presencial; EUR 32.000 - 44.000; Jornada completa

Descripción de la vacante

IESE Business School in Madrid is seeking an Admissions Coordinator for MiM and MiF programs. The role actively supports the Admissions team in commercial and recruitment activities, attracting high-caliber international candidates and converting interest into submitted applications.

You will manage regional events, nurture leads through emails, coordinate CRM workflows, validate portfolios, and organize interviews across time zones, delivering a premium candidate experience.

Formación

• Bachelor's degree required.
• 2–3 years in Premium Customer Success or Sales, Hospitality & Event Operations or Higher Education/Student Affairs.
• CRM databases experience: Salesforce, Dynamics.
• Strong service orientation and excellent English & Spanish communication.

Responsabilidades

• Coordinate regional recruitment events with Associate Directors.
• Nurture incoming leads through targeted emails and follow-ups to convert interest into applications.
• Prepare regional pipeline summaries and competitor analysis reports for strategic decisions.
• Provide operational support during corporate presentations and networking events.
• Monitor candidate progression in the CRM and identify bottlenecks to accelerate admissions decisions.
• Validate submitted portfolios ensuring compliance before presenting to the Admissions Committee.
• Schedule admissions interviews across multiple time zones, matching candidates with faculty and alumni.
• Organize logistics for virtual and on-campus events (Open Houses, Info Sessions, Assessment Days).
• Prepare and distribute admissions welcome packets, orientation schedules, and enrollment collateral.

Conocimientos

English & Spanish communication

Attention to detail

Problem solving

Team collaboration

Autonomous working

Proactive mindset

Event coordination

Educación

Bachelor's degree

Herramientas

Salesforce

Dynamics

Microsoft Office

Descripción del empleo

The MIM & MIF Admissions Coordinator Mission is to actively support the MiM / MiF Admissions team in the commercial and recruitment activities, facilitating the attraction, engagement, and conversion of high-caliber international candidates for the MiM and MiF programs. The coordinator acts as a vital commercial partner, managing lead nurturing processes and optimizing administrative workflows to accelerate candidate enrollment and achieve intake targets.

Key Responsibilities

• Liaise with Associate Directors to coordinate regional recruitment events, corporate info sessions, and national and international school fairs.
• Nurture incoming leads and inquiries (warm prospects) through targeted email campaigns and proactive follow-ups to convert initial interest into submitted applications.
• Prepare regional pipeline summaries and competitor analysis reports for the commercial team to identify recruitment opportunities and support strategic decision-making.
• Act as the primary operational support for Associate Directors during corporate presentations and high-priority networking events.
• Monitor and track candidate progression through the CRM system, identifying bottlenecks in the pipeline to accelerate the admissions decision process.
• Validate submitted application portfolios, ensuring all compliance and qualification benchmarks are met before presenting files to the Admissions Committee.
• Orchestrate scheduling logistics for admissions interviews, matching global candidates with faculty, admissions directors, and alumni across multiple time zones
• Coordinate operational logistics for both virtual and on-campus admissions events (such as Open Houses, Info Sessions, and Assessment Days) to deliver a premium brand experience
• Manage the preparation and distribution of admissions welcome packets, orientation schedules, and enrollment collateral for new intakes

Requirements

• Bachelor's degree.
• 2 to 3 years of experience in Premium Customer Success or Sales, Hospitality & Event Operations or Higher Education / Student Affairs.
• CRM Database Experience: Salesforce, Dynamics…
• Strong service orientation and commitment to delivering an exceptional participant experience.
• Ability to work effectively with multiple stakeholders in a collaborative and international environment.
• High attention to detail and strong problem-solving capabilities.
• Excellent communication skills in English and Spanish, both written and spoken.
• Strong digital skills and experience using information systems and Microsoft Office applications.
• Proactive mindset with a continuous improvement orientation and the ability to work autonomously.