Madrid School IT Technician - Full-Time Tech Support

Cognita Schools; Madrid; On-site; EUR 28,000 - 34,000; Full time

Job summary

Cognita Schools in Madrid invites an experienced IT Technician to join our Madrid cluster, delivering reliable IT services across the school and supporting teaching and learning. You will handle first and second‑line support, manage hardware and software assets, and ensure Microsoft 365, networks, and servers run smoothly, with a strong focus on user satisfaction and continuous improvement.

The role is permanent and full-time with an immediate start date, requiring proactive, organized, and

Qualifications

• Experience with Microsoft environments, networking, hardware support, and IT infrastructure.
• Strong communication and collaboration skills in a fast-paced school setting.
• Proactive, organised and solutions-focused with ownership mindset.

Responsibilities

• Provide first and second-line IT support across the school cluster.
• Manage hardware and software assets and licenses.
• Support Microsoft 365, network services, servers, and communications systems.
• Contribute to continuous improvements and user experience.

Skills

Microsoft environments

Networking

Hardware support

IT infrastructure

Customer service

Problem solving

Tools

Microsoft 365

Active Directory

Windows Server

Job description

Cognita Schools in Madrid invites an experienced IT Technician to join our Madrid cluster, delivering reliable IT services across the school and supporting teaching and learning. You will handle first and second‑line support, manage hardware and software assets, and ensure Microsoft 365, networks, and servers run smoothly, with a strong focus on user satisfaction and continuous improvement.

The role is permanent and full-time with an immediate start date, requiring proactive, organized, and