Luxury Sales Ambassador: Clienteling & Style Expert

Philipp Plein; la Roca del Vallès; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Training programs

Growth opportunities

Competitive compensation

Job summary

Philipp Plein in Cataluña, Spain seeks a Sales Assistant to deliver a premium luxury customer experience and build relationships with local and international clients in our flagship store.

You will be a brand ambassador, mastering product storytelling and styling, while maintaining visual standards and supporting daily operations. Growth opportunities and training are offered within a dynamic luxury environment.

Qualifications

• 3+ years in premium/luxury retail.
• Fluent English is mandatory.
• Strong customer focus and communication skills.
• Comfortable working with targets and high standards.

Responsibilities

• Deliver exceptional customer service and a personalized luxury experience.
• Achieve individual and team targets (sales, UPT, ATV, conversion, etc.).
• Acquire, retain, and follow up with clients through CRM (clienteling).
• Master the sales ceremony: product storytelling, styling, cross-selling.
• Maintain high standards in visual merchandising, tidiness, replenishment, and product care.
• Support stock deliveries, inventory control, and daily operational tasks.
• Contribute to a positive, proactive, service-driven team environment.

Skills

Sales experience

English (Fluent)

Customer service

Targets driven

Tools

CRM

Job description

Philipp Plein in Cataluña, Spain seeks a Sales Assistant to deliver a premium luxury customer experience and build relationships with local and international clients in our flagship store.

You will be a brand ambassador, mastering product storytelling and styling, while maintaining visual standards and supporting daily operations. Growth opportunities and training are offered within a dynamic luxury environment.