Luxury Boutique Store Manager — Lead & Inspire

Christian Dior Couture; Barcelona; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Christian Dior Couture in Barcelona seeks an Ambassador Store Manager to develop the Paseo de Gracia boutique's performance by leading the team, ensuring exceptional luxury service, and aligning operations with the Maison's standards.

You will recruit and coach staff, monitor training, analyze performance data, and build strong client relationships with VIPs, promoting brand equity and sustainable growth.

Competenze

• Proven experience in luxury retail management.
• Strong leadership and problem-solving abilities.
• Excellent analytical, communication, time management, and organizational skills.
• Ability to work under pressure and adapt to store needs.
• Mentoring and coaching attitude with high emotional intelligence.
• Fluent in English and Spanish; Catalan or other languages are a plus.

Mansioni

• Team Management & Boutique Performance: Design the optimum boutique structure and recruit profiles; drive performance management and people development; manage day-to-day operations including training and motivation; lead regular store meetings on performance, training, merchandising, and operations; analyze data to diagnose and plan actions; set and monitor sales goals and implement strategy; optimize performance via KPI monitoring.
• Clientele Service & Management: Coordinate promotions, trunk shows, events, and CRM for local/international clients; implement CRM programs to maximize client retention; act as ambassador to VIPs.
• Boutique Operations & Administration: Implement policies and luxury standards; manage back office, expenses and budget adherence; ensure policy & security compliance; oversee inventory, pricing, transfers/damages, and loss prevention; support merchandising displays per Maison guidelines.

Conoscenze

Luxury retail management

Leadership

Communication

Time management

Organizational skills

Mentoring & coaching

English

Spanish

Catalan (plus others)

Descrizione del lavoro

Christian Dior Couture in Barcelona seeks an Ambassador Store Manager to develop the Paseo de Gracia boutique's performance by leading the team, ensuring exceptional luxury service, and aligning operations with the Maison's standards.

You will recruit and coach staff, monitor training, analyze performance data, and build strong client relationships with VIPs, promoting brand equity and sustainable growth.