Luxury Retail Sales Associate – Brand Ambassador & Clienteling

FashionUnited; Palma; On-site; EUR 19,500 - 24,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day per year

Ambassador Programme

Social events

Diversity initiatives including ERGs

Employee discount

Incentive programme

Job summary

Coach is seeking a Sales Associate in Spain to deliver an elevated, personalized shopping experience and meet individual and store sales goals. You will blend luxury-retail service with omni-channel selling and team collaboration to drive brand loyalty.

Join a global fashion house that values equity, inclusion, and diverse perspectives while supporting daily store operations and a dynamic, fast-paced environment.

Qualifications

• 1+ years of sales experience, luxury retail preferred
• Experience with POS operation and basic computer use (iPad/laptop)
• Strong English proficiency; EU work eligibility if applicable
• Ability to work in a fast-paced luxury environment
• Social media savvy and familiarity with live-stream shopping or video demos (preferred)

Responsibilities

• Represent Coach as a brand ambassador and adhere to service standards
• Build lasting client relationships through styling and product expertise
• Drive sales through cross-selling, upselling and tailored recommendations
• Utilize POS and clienteling tools to capture data and encourage repeat purchases
• Develop personal sales plans and meet KPIs
• Source new customers and follow up to close sales
• Maintain a high-energy, organized floor with stockroom upkeep
• Process transactions and support inventory movement

Skills

Sales experience

English proficient

POS operation

Mobile POS

Clienteling

Social media savvy

Live‑stream shopping

Luxury retail

Tools

POS system

Job description

Coach is seeking a Sales Associate in Spain to deliver an elevated, personalized shopping experience and meet individual and store sales goals. You will blend luxury-retail service with omni-channel selling and team collaboration to drive brand loyalty.

Join a global fashion house that values equity, inclusion, and diverse perspectives while supporting daily store operations and a dynamic, fast-paced environment.