Luxury Hotel Security Supervisor | Lead & Protect Guests

Four Seasons; Madrid; Presencial; EUR 32.000 - 42.000; Jornada completa

Descripción de la vacante

Four Seasons Hotel Madrid is seeking a Security Supervisor to oversee day-to-day security operations, protect guests, staff and property, and lead the team across shifts. The role requires leadership, strong communication, and a proactive approach to safety and risk management.

The ideal candidate has two years of supervisory security experience, is bilingual in English and Spanish, and holds First Aid/CPR and Defibrillator certifications or equivalent.

Formación

• Two years experience of public or private security in a supervisory/managerial capacity.
• A TIP Director of Security is required.
• First Aid, CPR and Defibrillator Certification is preferred.
• Fluency in English and Spanish; legal right to work in Spain.

Responsabilidades

• Supervise the shift safety & security operations, ensuring patrols meet coverage requirements.
• Check that fire and life safety equipment are within expiry limits.
• Promptly report maintenance issues observed by safety & security staff.
• Conduct random bag inspections of associates; enforce asset control policies.
• Maintain perimeter patrols to ensure only authorized personnel within the hotel area.
• Attend common areas to greet guests and assist with deliveries as needed.
• Address guest complaints promptly and with courtesy to build goodwill.
• Take action to correct hazardous situations and notify supervisors of risks.

Conocimientos

Leadership

Communication

Problem-solving

Bilingual English/Spanish

Descripción del empleo

Four Seasons Hotel Madrid is seeking a Security Supervisor to oversee day-to-day security operations, protect guests, staff and property, and lead the team across shifts. The role requires leadership, strong communication, and a proactive approach to safety and risk management.

The ideal candidate has two years of supervisory security experience, is bilingual in English and Spanish, and holds First Aid/CPR and Defibrillator certifications or equivalent.