Head Waiter - Luxury Service Lead (Madrid)

Four Seasons; Madrid; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Training & Development

Complimentary Accommodation

Dry Cleaning for Uniforms

50 natural vacation days

Private Health Insurance

Employee Meals

Descripción de la vacante

Four Seasons Hotel Madrid is seeking a Head Waiter to join the El Patio team, delivering exceptional beverage and dining service that aligns with Four Seasons standards. You will confidently describe menu items, guide guests through the dining experience, and maintain impeccable service quality.

Fluency in English and Spanish is required, with prior luxury F&B experience in fast-paced settings. This full-time role offers competitive compensation, ongoing training, complimentary accommodation at

Formación

• Must have legal right to work in Spain.
• Fluency in English and Spanish.
• Previous experience in F&B in a luxury, fast-paced environment.

Responsabilidades

• Describe the selection of food & beverage menu items to guests with vivid descriptions of origin, taste, and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen.
• Coordinate food timings; verify kitchen orders with the guest’s original order; transport items to the table promptly.
• Anticipate guest needs, ensure satisfaction, offer suggestions, and respond to concerns promptly.
• Close guest checks accurately and process payments.

Conocimientos

Communication skills

Eye for detail

F&B experience

Fluent English and Spanish

Descripción del empleo

Four Seasons Hotel Madrid is seeking a Head Waiter to join the El Patio team, delivering exceptional beverage and dining service that aligns with Four Seasons standards. You will confidently describe menu items, guide guests through the dining experience, and maintain impeccable service quality.

Fluency in English and Spanish is required, with prior luxury F&B experience in fast-paced settings. This full-time role offers competitive compensation, ongoing training, complimentary accommodation at