Lead Security Supervisor – Luxury Hotel Madrid

Four Seasons Hotels and Resorts; Madrid; Presencial; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

Four Seasons Hotel Madrid is seeking a Security Supervisor to lead the day-to-day security operations and safeguard guests, residents, employees, and property. The role includes risk and loss management and driving workplace safety across the hotel.

The ideal candidate will have two years of supervisory security experience, a TIP Director of Security designation, and flexibility to work all shifts, weekends, and holidays.

Formación

• Two years experience in public or private security in a supervisory/managerial capacity.
• A TIP Director of Security is required.
• First Aid, CPR and Defibrillator Certification is preferred.

Responsabilidades

• Supervise the shift safety & security operations and maintain patrol patterns.
• Check life safety equipment and ensure expiry dates are respected.
• Ensure prompt reporting of maintenance issues by safety officers.
• Conduct random bag inspections of associates.
• Maintain perimeter patrols at entry/exit points.
• Greet guests and assist with deliveries to enhance guest security and service.
• Resolve guest complaints with a focus on goodwill and satisfaction.
• Take action to correct hazardous situations and notify supervisors.

Conocimientos

Leadership

Communication

Problem-solving

Descripción del empleo

Four Seasons Hotel Madrid is seeking a Security Supervisor to lead the day-to-day security operations and safeguard guests, residents, employees, and property. The role includes risk and loss management and driving workplace safety across the hotel.

The ideal candidate will have two years of supervisory security experience, a TIP Director of Security designation, and flexibility to work all shifts, weekends, and holidays.