Lux Minibar Attendant - In-Room Service in a Luxury Hotel

Mandarin Oriental Group; Son Caliu; On-site; EUR 18,000 - 24,000; Full time

Job summary

Mandarin Oriental Punta Negra Mallorca is seeking a thoughtful Minibar Attendant to join our prestigious Food & Beverage Team. You will maintain the in‑room minibars to the highest standards, ensuring restocking, timely delivery, and impeccable guest service in a luxury setting.

The role requires 1–2 years of relevant experience, fluency in Spanish and English, and a professional, courteous approach aligned with our MO values. Join a team that blends island charm with world-class service.

Qualifications

• At least 1–2 years' experience in a similar role.
• Proficiency in both Spanish and English.
• Experience in luxury hospitality is a plus.

Responsibilities

• Restock daily all mini bar items inside the guest rooms.
• Deliver requested items to the guest within the quoted time.
• Assist guest courteously and efficiently, provide service to accommodate any guest requests.
• Ensure that all glassware is in excellent condition.
• Assist with proper ordering and storing of all incoming food and beverages products.
• Ensure the mini bar is clean, well-organized, and visually appealing to guests.
• Track guest consumption accurately for billing purposes.
• Monitor product quality, check expiration dates, and remove expired items.
• Assist with daily set-up of the In-Room Dining department.
• Utilize POS system.
• Adhere to opening and closing duties and side work sheet.
• Attend daily communication meeting and monthly department meeting.
• Other duties as assigned by management.

Skills

Spanish & English proficiency

Fast-paced environment

Guest service

Walk & stand for shift

Tools

POS system

Job description

Mandarin Oriental Punta Negra Mallorca is seeking a thoughtful Minibar Attendant to join our prestigious Food & Beverage Team. You will maintain the in‑room minibars to the highest standards, ensuring restocking, timely delivery, and impeccable guest service in a luxury setting.

The role requires 1–2 years of relevant experience, fluency in Spanish and English, and a professional, courteous approach aligned with our MO values. Join a team that blends island charm with world-class service.