Mini Bar Attendant

Mandarin Oriental Hotel Group Limited; Son Caliu; On-site; EUR 19,000 - 23,000; Full time

Job summary

Mandarin Oriental Punta Negra, Mallorca is seeking a Minibar Attendant to maintain in-room mini bars to the highest standards within the Food & Beverage team.

You will restock, deliver items, assist guests, keep glassware pristine, manage stock and ensure accurate billing with the POS system, while upholding grooming and service standards in a luxury setting.

Qualifications

• 1–2 years in a similar role is required.
• Proficiency in Spanish and English.
• Luxury hospitality experience is a plus.

Responsibilities

• Restock mini bars daily in guest rooms.
• Deliver requested items to guests within the quoted time.
• Assist guests courteously and efficiently with requests.
• Keep glassware clean and in good condition.
• Assist with ordering and storing incoming food/bev products.
• Maintain an inviting, clean minibar area.

Skills

Spanish

English

Customer service

Tools

POS system

Job description

Mandarin Oriental Punta Negra, Mallorca is looking for a Minibar Attendant to join our Food & Beverage Team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at the Mandarin Oriental Punta Negra, Mallorca as the minibar Attendant you will be responsible for maintaining the in-room mini bars to the highest standards.

As Minibar Attendant, you will beresponsiblefor the following duties:

• Restock daily all mini bar items inside the guest rooms

• Deliver requested items to the guest within the quoted time

• Assist guest courteously and efficiently, provide service to accommodate any guest requests

• Ensure that all glassware is in excellent condition

• Assist with proper ordering and storing of all incoming food and beverages products

• Ensure the mini bar is clean, well-organized, and visually appealing to guests

• Track guest consumption accurately for billing purposes

• Monitor product quality, check expiration dates, and remove expired items

• Assist with daily set-up of the In-Room Dining department

• Utilize POS system

• Adhere to opening and closing duties and side work sheet

• Attend daily communication meeting and monthly department meeting

• Other duties as assigned by management

As Mini Bar Attendant, weexpect from you:

Experience and education

• At least 1-2 years' experience in a similar role.

• Proficiency in both Spanish and English

• Experience in luxury hospitality is a plus.

Technical Skills

• Ability to work in a fast-paced, dynamic operation

• Ability to walk and stand for the majority of shift

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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