Logistics Customer Experience Consultant (Onsite Valencia)

Maersk Mexico; Valencia; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Learning & development

Diversity & inclusion

Job summary

Maersk is seeking a Customer Experience Consultant in Valencia, Spain, to deliver outstanding service and seamless logistics solutions worldwide. You will join a dynamic team focused on exceeding customer expectations in a fast-paced environment.

The role requires a couple years in logistics or supply chain, fluency in Spanish and English, strong communication and stakeholder management, and a collaborative, results‑driven mindset.

Qualifications

• 2+ years of experience in logistics or supply chain.
• Fluent in Spanish and English.
• Excellent communication and stakeholder management.
• Results-oriented and able to work under pressure.
• Team player with collaborative approach.

Responsibilities

• Manage end-to-end shipment processes.
• Coordinate with stakeholders in shipment handling.
• Ensure accurate documentation and timely updates.
• Identify cross-selling and upselling opportunities.
• Maintain proactive customer communication.
• Support customer retention and KPI compliance.

Skills

Logistics experience

Stakeholder management

Customer service excellence

Bilingual Spanish/English

Team player

Job description

Maersk is seeking a Customer Experience Consultant in Valencia, Spain, to deliver outstanding service and seamless logistics solutions worldwide. You will join a dynamic team focused on exceeding customer expectations in a fast-paced environment.

The role requires a couple years in logistics or supply chain, fluency in Spanish and English, strong communication and stakeholder management, and a collaborative, results‑driven mindset.