Lead, German Market Accounts – Growth & Retention

SumUp Inc.; Barcelona; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Restaurant tickets

L&D budget

30 days sabbatical

Referral bonus

Job summary

SumUp is seeking an experienced Team Lead Account Manager to lead a high‑performing team focused on retention and revenue growth for a portfolio of small merchants. You’ll drive engagement, coach managers and ensure strong commercial conversations with merchants.

The role emphasizes cross‑functional collaboration, operational excellence and scalable processes, with a global fintech focus and an office‑first setup in Berlin. English fluency is essential; German is a plus.

Qualifications

• 4 to 6 years of experience in managing large accounts.
• Strong leadership experience, managing high‑performance teams.
• Strong sales and upselling capabilities.
• Excellent verbal and written communication in English; German is a plus.

Responsibilities

• Team leadership and coaching of Account Managers dedicated to retention and revenue growth.
• Commercial performance management and monitoring portfolio performance.
• Operational excellence and structured engagement cadences.
• Cross-functional collaboration with Sales, Support, and Product teams.

Skills

Team leadership

Account management

Upselling

Data-driven

KPI monitoring

English

German

Job description

SumUp is seeking an experienced Team Lead Account Manager to lead a high‑performing team focused on retention and revenue growth for a portfolio of small merchants. You’ll drive engagement, coach managers and ensure strong commercial conversations with merchants.

The role emphasizes cross‑functional collaboration, operational excellence and scalable processes, with a global fintech focus and an office‑first setup in Berlin. English fluency is essential; German is a plus.