Italy Customer Success Manager (B2B SaaS)

Enginy; Barcelona; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Cobee remuneration

Pension plan

Short Fridays

Birthday days off

WFH allowance

Work from Anywhere (Aug & Year-end)

Gym discount

Fresh fruit

Cafe discounts

Beachfront office

Career learning

Team celebrations

Job summary

Enginy is seeking an Account Manager to oversee a portfolio of Italian and English-speaking customers, ensuring their success and ongoing engagement with Enginy.

You will proactively manage accounts to minimize churn, maintain CRM data and renewal timelines, and use product feedback to improve account health. The role offers a competitive salary and growth opportunities within a collaborative team.

Qualifications

• 2–5 years experience in Customer Success or Account Management in B2B SaaS
• Proficiency in Italian and English
• Strong communication and relationship-building skills

Responsibilities

• Proactively manage accounts to minimize churn and secure renewals
• Maintain accurate CRM data, health scores, and renewal timelines
• Use product usage and feedback to manage account health

Skills

Italian

English

Communication

Relationship-building

Tools

CRM

Job description

Enginy is seeking an Account Manager to oversee a portfolio of Italian and English-speaking customers, ensuring their success and ongoing engagement with Enginy.

You will proactively manage accounts to minimize churn, maintain CRM data and renewal timelines, and use product feedback to improve account health. The role offers a competitive salary and growth opportunities within a collaborative team.