Italian Speaking Solutions Consultant — Relocation Covered

Recruitment By Ierotheos; España; On-site; EUR 17,000 - 33,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package

Relocation concierge

Monthly performance bonus

And Much More

Job summary

Mercier Consultancy Group seeks an Italian Speaking Solutions Consultant to join our on-site team in Bulgaria. You will be the main point of contact for Italian-speaking clients, delivering elite service within the customer support space.

Responsibilities include resolving complex issues in Italian, collaborating across time zones with international teams, and thoroughly documenting interactions in our CRM. The role requires relocation to Bulgaria and offers fully paid relocation and training.

Qualifications

• Native or fluent Italian (spoken and written).
• Willing to relocate to Bulgaria and work on-site.
• Experience in customer-facing roles or customer support is desirable.
• Excellent interpersonal and troubleshooting skills.
• Ability to collaborate with international teams across time zones.

Responsibilities

• Serve as primary contact for client inquiries in Italian.
• Resolve technical and account issues with empathy.
• Maintain high customer satisfaction with tailored solutions.
• Collaborate with international teams to ensure service delivery.
• Document interactions in CRM systems.
• Stay updated on product knowledge for accurate guidance.

Skills

Italian language

Customer-facing experience

Job description

Mercier Consultancy Group seeks an Italian Speaking Solutions Consultant to join our on-site team in Bulgaria. You will be the main point of contact for Italian-speaking clients, delivering elite service within the customer support space.

Responsibilities include resolving complex issues in Italian, collaborating across time zones with international teams, and thoroughly documenting interactions in our CRM. The role requires relocation to Bulgaria and offers fully paid relocation and training.