Italian-Speaking Account Manager, Travel SaaS (Remote)

WeTravel; España; Presencial; EUR 58.000 - 87.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Time to Recharge

Amsterdam HQ visit

Work From Anywhere up to 4 weeks/year

Extensive paid family leave

Volunteer days

2-week onboarding program

WFH equipment coverage

Join international travel-loving team

Descripción de la vacante

WeTravel is seeking an Italian-speaking Account Manager to join our EMEA team and support travel businesses across the region. In this remote-first role, you’ll work closely with clients to ensure they’re fully supported, informed, and maximizing the value of WeTravel’s platform, while collaborating with Sales, Support, and Product teams.

You should be a native Italian speaker (or equivalent) with English proficiency, strong communication and customer service instincts, and 2+ years in B2B

Formación

• Native or C2 level Italian and English proficiency.
• 2+ years in B2B account management or customer success.
• Strong communication and interpersonal skills.
• Experience upselling SaaS or expanding product usage is a plus.
• Ability to work in a remote-first, fast-paced environment.

Responsabilidades

• Manage and nurture relationships with new and existing clients.
• Proactively identifying opportunities to upsell or expand product usage.
• Serve as a key contact for client questions or concerns.
• Collaborate cross-functionally with Sales, Support, and Product teams.
• Gather and share customer feedback to improve product and service delivery.
• Resolve client issues with a calm, proactive approach.
• Drive long-term client satisfaction and engagement.

Conocimientos

Italian-speaking

English proficiency

B2B account management

Customer success

Communication skills

Upselling SaaS (nice to have)

Herramientas

HubSpot CRM

Descripción del empleo

WeTravel is seeking an Italian-speaking Account Manager to join our EMEA team and support travel businesses across the region. In this remote-first role, you’ll work closely with clients to ensure they’re fully supported, informed, and maximizing the value of WeTravel’s platform, while collaborating with Sales, Support, and Product teams.

You should be a native Italian speaker (or equivalent) with English proficiency, strong communication and customer service instincts, and 2+ years in B2B