IT Digital Transformation - Junior IT Operation Support 100% (f/m/d)

Julius Baer; Madrid; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

Julius Baer is seeking a Junior IT Operations Support to provide administrative and operational support to the local IT leadership team in Madrid. The role focuses on coordinating recruitment processes, onboarding activities and generating department reports within a growing technology environment.

This hands-on position is not leadership or strategy oriented and suits individuals who enjoy organization, process management and working with diverse teams across Agile Release Trains.

Formación

• 1‑3 years of experience in administrative support, operations coordination or PMO support.
• Experience in corporate, technology, financial services or professional services environments is a plus.
• Fluent in English (mandatory) with strong written and verbal communication.
• Strong organizational skills with ability to manage multiple tasks and priorities.
• Attention to detail and adherence to processes.
• Ability to collaborate across teams and locations.
• Familiarity with Agile environments is a plus but not required.

Responsabilidades

• Act as the sole point of contact between IT management and Talent Acquisition for open positions.
• Schedule sessions, track progress and collect interviewer feedback.
• Assist in managing job requisitions, approvals and recruitment administration.
• Prepare and distribute hiring status updates and headcount reports.
• Coordinate onboarding activities for new joiners and ensure timely completion of tasks.
• Provide administrative support to IT leadership and assist in governance activities.
• Prepare operational reports, dashboards and team documentation.

Conocimientos

Interpersonal skills

Organizational skills

Communication

Stakeholder management

Ownership/Accountability

Adaptability

Team player

Detail orientation

Descripción del empleo

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, entrepreneurial, empowered and create value beyond wealth. Let’s shape the future of wealth management together.

We are looking for a Junior IT Operations Support to provide administrative and operational support to the local IT leadership team. In a growing technology environment across multiple Agile Release Trains (ARTs), you will help ensure the smooth execution of day‑to‑day operational activities, recruitment coordination, onboarding processes and departmental reporting.

The primary purpose of this role is to reduce administrative workload for IT leadership by ensuring efficient coordination, organization and follow‑up of recurring operational activities.

This is a hands‑on support role, not a leadership, strategy or transformation position. It is ideally suited to someone who enjoys organization, coordination, process management and working closely with people in a dynamic technology environment.

Talent Orchestration & Hiring Pipeline

• Act as the single point of contact between IT management team and the Talent Acquisition team regarding open positions
• Support the hiring process by scheduling sessions, tracking progress and collecting interviewer feedback
• Assist in managing job requisitions, approvals and recruitment‑related administrative activities
• Prepare and distribute regular hiring status updates and team headcount reports
• Coordinate onboarding activities for new joiners, ensuring timely completion of required administrative and operational tasks
• Collaborate with HR and relevant support teams to facilitate a smooth onboarding experience

IT Governance & Operations

• Support IT with the preparation of operational reports, dashboards and team documentation
• Track key information related to team composition, resource planning and operational activities
• Coordinate recurring meetings, prepare agendas, document meeting minutes and follow up on actions
• Maintain departmental documentation and support the continuous improvement of internal processes
• Act as a local point of contact for common operational and administrative requests from team members
• Help ensure consistency and compliance with group‑wide processes, policies and reporting requirements
• Support operational planning activities and provide administrative assistance to IT leadership as required

Profile

• 1‑3 years of experience in administrative support, operations coordination, recruitment coordination, PMO support, or similar support functions
• Experience working in a corporate, technology, financial services or professional services environment is considered an advantage
• Fluent in English (mandatory), with strong written and verbal communication skills
• Good organizational skills with the ability to manage multiple tasks and priorities simultaneously
• Strong attention to detail and ability to follow processes consistently
• Comfortable working with stakeholders across different teams and geographical locations
• Basic understanding of IT roles and team structures is desirable
• Familiarity with Agile environments (Scrum or SAFe) is considered a plus but is not required
• Ability to handle sensitive information with discretion and professionalism

Skills Requirements Of The Position

• Strong interpersonal and collaboration skills
• Excellent organizational and coordination capabilities
• Structured and detail-oriented working style
• Clear communicator with a professional and approachable manner
• Hands‑on attitude with willingness to support a broad range of operational activities
• Strong sense of ownership and accountability for assigned tasks
• Flexible and adaptable in dynamic and evolving environment
• Positive team player who enjoys helping others and enabling efficient ways of working