Inventory & Logistics Excellence Lead – Madrid

Suitsupply; Madrid; Hybrid; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Modern Madrid office

Home office policy

Meal allowance

Seniority bonus

Wedding allowance

Child education support

Life and accident insurance

Vacation days + discretionary days

Learning Academy & LinkedIn Learning

Job summary

Clarios is seeking a Professional Customer Excellence in Madrid to own end-to-end order fulfilment and ensure on-time delivery. You will coordinate logistics, master data, and documentation, working with Sales, carriers and international teams to improve service levels and cost efficiency.

The role requires 3-4 years in customer service, logistics or related fields, with export/documentation experience and strong communication skills.

Qualifications

• Completed vocational training or secondary education in logistics, sales, business administration or related field.
• At least 3-4 years of relevant experience in customer service, sales, production or logistics, automotive industry desirable.
• Experience with export declarations, export-related processes and origin requirements.
• Awareness of dangerous-goods shipments and regulatory logistics factors.
• Strong analytical, organizational and time-management skills with customer focus.
• Excellent communication and collaboration with customers, Sales, carriers and international stakeholders.

Responsibilities

• Manage end-to-end order fulfilment from entry to delivery and invoicing.
• Set up and maintain customer and product master data with Sales and customers.
• Coordinate logistics, inventory and packaging for on-time delivery.
• Drive customer satisfaction, KPI achievement and cost efficiency.
• Prepare import/export documentation and related compliance paperwork.
• Support continuous improvement and cost-saving initiatives.

Skills

Fluent Spanish

Fluent English

French or German advantage

SAP

Microsoft Office

Education

Vocational training

Secondary education

Tools

SAP

Microsoft Office

Job description

Clarios is seeking a Professional Customer Excellence in Madrid to own end-to-end order fulfilment and ensure on-time delivery. You will coordinate logistics, master data, and documentation, working with Sales, carriers and international teams to improve service levels and cost efficiency.

The role requires 3-4 years in customer service, logistics or related fields, with export/documentation experience and strong communication skills.