Ingeniero de Servicio al Cliente - Remoto (Eléctrico Industrial)

Celymar Servicios De Outsourcing,S.L.; Barcelona; Remote; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Inclusion & Diversity initiatives

Ongoing learning programs

Career development opportunities

Job summary

Eaton is seeking a Customer Service Engineer to support its explosion-proof electrical equipment and power distribution solutions across Spain and select export markets. This is a highly technical, customer-facing role with remote work options and close collaboration with sales, engineering, and manufacturing teams throughout Europe.

You will review technical specs, prepare quotations, coordinate with engineering and manufacturing, and manage orders with a focus on regulatory compliance and

Qualifications

• Bachelor’s degree in Electrical Engineering or related technical discipline.
• Minimum 3 years in technical customer support, project coordination, customer service engineering, inside sales, or order management.
• Experience with technical or engineered-to-order products in industrial markets.
• Experience supporting industrial customers and managing multiple stakeholders through project lifecycles.

Responsibilities

• Review specifications and documentation to prepare technical and commercial quotations.
• Coordinate with engineering/manufacturing to translate requirements into solutions.
• Manage customer orders from receipt to delivery with technical accuracy and regulatory compliance.
• Act as primary contact for customers during project execution with regular updates.
• Support sales by follow-up on quotations and driving opportunities.

Skills

Electrical engineering

Technical sales support

Project coordination

International teamwork

SAP/ERP knowledge

MS Office

Customer service

Education

Bachelor's degree in Electrical Engineering

Tools

SAP ERP

MS Excel

Job description

Eaton is seeking a Customer Service Engineer to support its explosion-proof electrical equipment and power distribution solutions across Spain and select export markets. This is a highly technical, customer-facing role with remote work options and close collaboration with sales, engineering, and manufacturing teams throughout Europe.

You will review technical specs, prepare quotations, coordinate with engineering and manufacturing, and manage orders with a focus on regulatory compliance and