Ingeniero/a de Servicio al Cliente Remoto (Eléctrico Explosión)

Cronoshare.Com; Tarragona; Remote; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Long-standing industry presence

Inclusion & Diversity and sustainable,

Annual mentoring program and EatonU

Learning and career development in a全球

Strong, agile, diverse team

State-of-the-art systems and tools

Structured induction and onboarding

Job summary

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds/CEAG in a 100% remote role across Spain and selected export markets. You will manage technical quotes, orders and delivery follow-up, collaborating with engineering, manufacturing and sales to ensure quality, regulatory compliance and customer satisfaction.

The role combines technical support, project coordination and stakeholder communication within explosion-proof electrical equipment and power distribution solutions.

Qualifications

• Bachelor’s degree in electrical/industrial/electromechanical engineering or related field.
• Minimum 3 years in technical customer support, project coordination, or order management.
• Experience with technical or engineered-to-order products in industrial markets.
• Experience managing multiple stakeholders through project lifecycles.

Responsibilities

• Review customer specifications to prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage orders for catalog material from receipt through delivery, ensuring accuracy.
• Act as the primary customer contact, providing regular project updates.
• Support sales with quotation follow-up and drive opportunity conversion.
• Provide technical guidance for catalog material related to Eaton equipment and power distribution.
• Coordinate drawing approvals and project-related communications between customers and internal teams.
• Build strong relationships with customers, distributors and sales colleagues.
• Collaborate with international teams across Europe on engineering, operations and service.
• Contribute to continuous improvement initiatives to enhance customer experience.

Skills

Electrical knowledge

Technical docs interpretation

Customer-focused

Communication

Project coordination

Order management

Cross-functional collaboration

Remote work proficient

SAP / ERP familiarity

MS Office proficiency

Education

Bachelor's degree in Electrical/Industrial/Electromechanical Engineering or related field

Tools

SAP

ERP systems

Job description

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds/CEAG in a 100% remote role across Spain and selected export markets. You will manage technical quotes, orders and delivery follow-up, collaborating with engineering, manufacturing and sales to ensure quality, regulatory compliance and customer satisfaction.

The role combines technical support, project coordination and stakeholder communication within explosion-proof electrical equipment and power distribution solutions.